Workplace diversity and individual-level outcomes: the role of gender as moderator

Abstract

Purpose

Although existing literature abounds with actual diversity research, there is scant work on perceived diversity. This research aims to investigate the impact of employees' perception of workplace diversity on job satisfaction and turnover intentions. Further, the research analyses the gender-moderating effect between the hypothesized connection.

Design/methodology/approach

Current research work uses a structural equation modeling (SEM) approach to analyze the hypothesized connection with 222 full-time employees working in the Indian service sector.

Findings

Study results showed that employees' perception of workplace diversity has a significant negative impact on job satisfaction, while having a significant positive effect on employees' turnover intentions. Moreover, employees' perception of workplace diversity does not vary across gender.

Originality/value

Though research work on perceived diversity is scant and growing at a slow pace, the current study adds to the diversity studies by assessing diversity through employees' perceptions instead of gleaning the actual diversity index.

Citation

Kaur, I., Mishra, G. and Farooqi, R. (2024), "Workplace diversity and individual-level outcomes: the role of gender as moderator", South Asian Journal of Business Studies, Vol. 13 No. 1, pp. 56-73. https://doi.org/10.1108/SAJBS-09-2020-0335