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Impact of task priority on software supply chain: a simulation approach

Mahesh Kumar (Operations Management Group, Indian Institute of Management Lucknow, Lucknow, India)
Omkarprasad S Vaidya (Operations Management Group, Indian Institute of Management Lucknow, Lucknow, India)
Rajiv Kumar Srivastava (Operations Management Group, Indian Institute of Management Lucknow, Lucknow, India)

South Asian Journal of Business Studies

ISSN: 2398-628X

Article publication date: 25 August 2020

Issue publication date: 19 October 2021

296

Abstract

Purpose

The purpose of this paper is to improve the understanding of the role of the bottlenecks in the dynamic software development supply chains. The paper examines the effects of the task priorities in the software development and investigates the possible strategies to manage them effectively.

Design/methodology/approach

In this paper, a software development supply chain has been simulated. This includes modeling of the various sizes of software requirement, different priorities, variations in development times, quality defects, etc. The model assumes a fixed set of resources of various skills. The model is studied for the bottlenecks, throughput, work in progress (WIP), etc. under various work preemption scenarios.

Findings

The results indicate that job priorities impact the bottleneck formulation, throughput and WIP of the software development. The work interruption policies to accommodate priority jobs adversely impact the throughput. Selective introduction of interruptions by leaving the bottlenecks from interruptions helps balancing the throughput and priorities.

Research limitations/implications

The impact of the learning curve and knowledge acquisition time needed by the resources to restart the interrupted work has not been considered in this paper, which can be a future area of research.

Practical implications

The paper helps the practicing managers evaluate the dynamics of the bottlenecks with various task management approaches and comprehend the possible tradeoffs between priority and throughout.

Originality/value

The paper looks at software development from a perspective of workflow dynamics. This is a pioneer effort, as it utilizes simulation and modeling approach in understanding the software supply chains better.

Keywords

Acknowledgements

This papers forms a part of special section “Management in the Era of Disruption: Insights from India”, guest edited by Vishal Gupta, Naresh Khatri and Karthik Dhandapani.The authors are grateful to the anonymous referees and the editorial team of this journal for their useful suggestions to improve the quality of the article. The authors gratefully acknowledge the motivation, feedback and help provided by Prof K. N. Singh and Dr. Yash Daulatani.

Citation

Kumar, M., Vaidya, O.S. and Srivastava, R.K. (2021), "Impact of task priority on software supply chain: a simulation approach", South Asian Journal of Business Studies, Vol. 10 No. 3, pp. 326-341. https://doi.org/10.1108/SAJBS-03-2020-0069

Publisher

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Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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