Index

Stakeholder Management

ISBN: 978-1-78714-408-8, eISBN: 978-1-78714-407-1

ISSN: 2514-1759

Publication date: 23 May 2017

This content is currently only available as a PDF

Citation

(2017), "Index", Stakeholder Management (Business and Society 360, Vol. 1), Emerald Publishing Limited, Bingley, pp. 277-286. https://doi.org/10.1108/S2514-175920170000013

Publisher

:

Emerald Publishing Limited

Copyright © 2017 Emerald Publishing Limited


INDEX

“Add-on”
, 251

Agency theory
, 90, 102, 252

conventional
, 77

of value creation
, 80–82, 89

Altruism
, 78, 81, 227, 260

reciprocal
, 236, 237

American social-economic revolution
, 135

Appraisive in nature, ECC
, 26–27

Aspirational justification
, 14

“Balanced scorecard”
, 11

Bandwagon effect
, 144

Barney’s arguments
, 149

B corporation
, 84

Behavioral stakeholder theory challenge
, 11–12

Betweenness centrality
, 117–118

Big Three of ethical theories
, 16

Bilateral monopoly
, 87

Brokerage
, 118

Business
, 2–3, 6, 11, 49, 81

“business as relational” approach
, 3

decisions
, 53

ethics
, 18

executives and directors
, 75

model
, 8, 9

models project
, 13

for pragmatist
, 17

supply chain from customers to suppliers
, 4

Capitalism
, 3, 6, 12, 16, 17, 69

free market
, 91, 290

Caring
, 65

Case selection
, 165–166

Character, argument from
, 16

Chronology of stakeholder salience research
, 128–134

Claimant group
, 29–30

Claimant stakeholder
, 34–35

Classification systems
, 28

classification model of stakeholder theory definitions
, 36–37

examples of approaches to sort stakeholder definitions
, 29

MPD of stakeholder identification
, 32

MPRA of stakeholder identification
, 33

SPD and SPRA of stakeholder identification
, 31

stakeholder hyponyms
, 34–35

systematic and comprehensive classification
, 30

typology of stakeholder definitions
, 38

unclassifiable definitions
, 39

See also Stakeholder theory

Classification theory
, 30

Closeness centrality
, 117

Co-creation of value
, 84–86

Coercive power
, 141

Collaborator stakeholder
, 35

Colonial experiences
, 174

Combinatory definition
, 38

Combinatory group
, 30

Common core
, 26

Common ground
, 252–254

between strategy and stakeholder theory
, 255–258

Communities
, 4, 5, 167, 193

Conceptual enquiry
, 23, 26

Conceptualizations of relationships
, 108

Consequences

argument from
, 14–15

to society. See Social consequences

Consumer surplus
, 78

Consumer–producer interaction
, 79

Contestability
, 26

Context

context-based moderators of salience
, 142

data collection
, 166

design, case selection, and data
, 165–166

research on salience in
, 141–143

transferability and generalization
, 166–167

Continental philosophers
, 16

Contractarian ethics
, 60–64

Contractarian stakeholder theories
, 61–62

“Contractualist fallacy”
, 63

“Contributors”
, 254–255

Conventional accounting systems
, 7

Convergence
, 252–254

Corporate citizenship
, 135

Corporate social performance (CSP)
, 82

Corporate social responsibility (CSR)
, 15, 81, 125, 127, 135, 251

Corporate social responsiveness
, 125

Corporate stakeholder responsibility
, 15

Corporate strategy
, 254

Creating shared value (CSV)
, 76, 84–86

Creative destruction
, 80

CSP. See Corporate social performance (CSP)

CSR. See Corporate social responsibility (CSR)

CSV. See Creating shared value (CSV)

Customers
, 4

Data
, 165–166

collection
, 166

“Definitive” organizational stakeholder
, 164

Degree centrality
, 115–117

Deontology
, 68

Dependent stakeholders
, 195

Derivative stakeholders
, 192

Descriptive approach
, 163

Descriptive justification
, 14

Descriptive theories
, 27, 90

Design
, 165–166

“Dichotomize” business
, 52–53

Differentiation
, 266

Dimensions of salience
, 164

Discourse

of business and ethics
, 52

insights from discourse ethics
, 208–210

about stakeholder theory
, 190

Discretionary stakeholders
, 195

Discretionary supportive behaviour. See Prosocial behaviour

“Divide and rule” approach
, 165

Dominant model

normative stakeholder theory and intrinsic worth
, 54–56

separation fallacy
, 51–54

Dominant stakeholders
, 195

ECC. See Essentially contested concept (ECC)

Economic assumptions
, 144–145

Economic theory
, 50

Economic value
, 79

Economic value added (EVA)
, 76, 87–88

Effort-performance expectancy (E-P expectancy)
, 230, 231

Egocentric martyrdom
, 198

Empirical judgments
, 50–51

Employees
, 4

Entitleds
, 199

“Entity convention”
, 10

Entrepreneurial theory of value creation
, 82

Environmental harm
, 198

E-P expectancy. See Effort-performance expectancy (E-P expectancy)

Equal treatment
, 55–56

Equity sensitivity in stakeholder behaviour
, 223–228

Essentialism
, 30

Essentially contested concept (ECC)
, 23

stakeholder as
, 26–28

Ethical theory challenge
, 14

Ethics
, 35, 78, 260

EVA. See Economic value added (EVA)

Evil stakeholder strategies
, 262–264

Exchange ideology and stakeholder behaviour
, 228–230

Executives
, 5

compensation
, 13

Expectancy theory and stakeholder behaviour
, 230–231

Expectations-based approach
, 162, 176–178

Explicit claimant
, 25

Extensive knowledge of field
, 30–31

“Factual” decisions
, 53

Fairness
, 200–203

as normative foundation
, 195–200

Fairness-based perspective

loosening assumptions
, 222–223

equity sensitivity in stakeholder behaviour
, 223–228

on stakeholder behaviour
, 219–222

Feminist ethics
, 64–66

Firm
, 79, 80, 81, 216

stakeholder action against
, 217, 220, 221

constraint on
, 230–231

theory of
, 76

Focalness
, 113

Free market capitalism
, 91, 290

Frooman’s approach
, 232

“Future-forward” approach
, 3

Generalization
, 166–167

“Generosity”
, 163

Goodwill
, 261

Great Complex. See Hydropower James Bay project

Great Whale Project
, 160–161, 171

Human nature, stakeholders and
, 260–262

Hume’s analysis
, 52

Hydro-Québec and Cree case study
, 167

announcement of world’s largest hydroelectric systems
, 168–170

crisis around second phase of James Bay hydroelectric project
, 171–173

deterioration of relations
, 170–171

episodes
, 167–168

Hydroelectric project
, 165

Hydropower James Bay project
, 168

Hypernorms
, 62–64

IABS. See International Association for Business and Society (IABS)

IC. See Intellectual capital (IC)

IG. See Interest Group (IG)

Illegitimate stakeholder
, 191

“Impact investing”
, 251

Impartiality criterion
, 201

Implicit claimant
, 25

Inclusiveness
, 145–146

Influencer

group
, 29–30

influencer-based definitions
, 37

stakeholder
, 34

Instrumental

approach
, 162–163

justification
, 14

stakeholder theory
, 215

theories
, 27, 90

Integration opportunities
, 146, 148

Integrative social contracts theory (ISCT)
, 62

Intellectual capital (IC)
, 79

Intellectual tension
, 258

Interactive framework
, 137–139

Interactive salience
, 143

Interest Group (IG)
, 255

Interest-based view of stakeholder action
, 218–219

Interest-related influences stakeholder behaviour
, 230

Internally complex
, 26–27

International Association for Business and Society (IABS)
, 124

International law
, 50–51

Interorganizational field
, 103

“Intra-corporate marketplace”
, 144–145

Intrinsic worth
, 54–56

“Investor centered” approach
, 11

“Iron Law of Responsibility”
, 135

ISCT. See Integrative social contracts theory (ISCT)

James Bay and Northern Quebec Agreement (JBNQA)
, 169

“Joint value creation”
, 259

Justice
, 200–203

Kant’s Second Formulation of the Categorical Imperatives
, 57

Kantian ethics
, 57–60

Kantian moral theory
, 55–56

Kantian stakeholder theory
, 58–60

KPMG
, 88

Leavitt–Scott conceptualization
, 138

Legality
, 176

Legitimacy
, 126, 163, 176

Phillips on
, 203–205

Legitimate
, 192

Local communities
, 167

Mainstream stakeholder theory
, 165

Managerial justification
, 14

Managerial perceived determinants (MPD)
, 31

Managerial Perceived Relationship Attributes (MPRA)
, 31, 33

Managerial stakeholder theory
, 77

of value creation
, 82–84

“Managing for stakeholders”
, 3

Marginal stakeholders
, 190–192, 196

business attitudes towards
, 198–199

case study
, 206–208

fairness
, 200–203

as normative foundation
, 195–200

insights from discourse ethics
, 208–210

justice
, 200–203

morality of stakeholder theory
, 192–195

Phillips on legitimacy
, 203–205

reciprocity
, 200–203

See also Stakeholder(s)

Mere means
, 53, 55, 58

Meta-theory
, 23

Microsocial norms
, 62

Ministry of Health and Family Welfare (MoHFW)
, 111

Ministry of Women and Child Development (MowCD)
, 111

Morality of stakeholder theory
, 192–195

MPD. See Managerial perceived determinants (MPD)

MPRA. See Managerial Perceived Relationship Attributes (MPRA)

“Names and faces” approach
, 260

Negotiated-order

perspective
, 174–176

theory
, 161

Negotiations
, 174

Nestlé’s Maggi noodles product
, 112

Net benefits, array of
, 82–83

Net operating profit after taxes (NOPAT)
, 88

“Net societal value”
, 82

Network brokers
, 118

Network density influences stakeholder
, 126

Network status
, 118

New York Power Authority (NYPA)
, 172

Non-action
, 232

‘Non-facilitating’ behaviour
, 221

Non-governmental agencies
, 208

‘Non-improving’ behaviour
, 221

Non-stakeholder
, 191

“Non-state market-driven” governance systems
, 208

Nonprice buyer value
, 79

“Nonsense on stilts”
, 204

NOPAT. See Net operating profit after taxes (NOPAT)

Normative approach
, 162–163

“Normative core”
, 51, 56, 195, 265–266

contractarian ethics
, 60–64

feminist ethics
, 64–66

Kantian ethics
, 57–60

pragmatism
, 67–70

Normative criticisms

normative stakeholder theory and intrinsic worth
, 54–56

separation fallacy
, 51–54

Normative foundation, fairness as
, 195–200

Normative judgments
, 50–51

Normative justification
, 14

Normative power
, 141

Normative stakeholder theory
, 49

contractarian ethics
, 60–64

feminist ethics
, 64–66

Kantian ethics
, 57–60

normative cores
, 56

normative criticisms of shareholder-centric, dominant model
, 51–56

pragmatism
, 67–70

stakeholder theorists
, 50–51

See also Stakeholder theory

Normative theories
, 27, 90

Normatively legitimate stakeholder
, 197

Nutrition Stakeholder Network in India (2012)
, 112

NYPA. See New York Power Authority (NYPA)

“Occupy Wall Street” movement
, 250

Odeyak
, 171–172

Open in character
, 27

Optimal development
, 28

Organizations

organizational management theory
, 35

organizational wealth
, 83

stakeholders
, 216

Organization–stakeholder relationship
, 26

Original exemplar of stakeholder theory
, 37

Pareto optimality standard
, 148–149

Performance-outcome expectancy (P-O expectancy)
, 230, 231

Philosophical pragmatism
, 70

Pluralistic society
, 67–68

Porter and Kramer theory
, 85

Power
, 126, 140, 163

Pragmatism
, 67–70

pragmatists
, 67

argument
, 16–18

Present-day mobilization
, 231

prima facie
, 200

Principles of stakeholder capitalism
, 193

“Prisoner’s dilemma”
, 15

Producer surplus theory
, 80, 82

Proper incentives
, 13

Proprietary convention
, 10

Prosocial behaviour
, 217, 221, 222, 226–228, 230, 233

Proximity
, 139

principle
, 66

Public policy challenge
, 12–13

Punitive stakeholder behaviour
, 222, 236, 240

Quid pro quo
, 202

Recipient stakeholder
, 35

Reciprocal altruism
, 236

Reciprocity
, 191, 197, 200–203, 228

Redistributor
, 13

Regulator
, 13

Relational approach
, 262

Relational legacies
, 173

Relational principle
, 66

Rent
, 87

seeking
, 80

Reporting
, 11

Resource dependence

in stakeholder behaviour
, 231–234

theory
, 140

Rights, argument from
, 15–16

Risk management
, 216

Salience assumptions, research on
, 141

Sarbanes–Oxley Act
, 13

Satisfaction measure
, 13

Scholars
, 135

Self-restraint
, 261

Semi-structured interviews
, 166

“Sentience”
, 55–56

Separation fallacy
, 51

“Separation thesis”
, 51–52, 54–55, 192

Shareholder theory
, 54, 265

Shareholder value
, 89

Shareholder-centric model

normative stakeholder theory and intrinsic worth
, 54–56

separation fallacy
, 51–54

SIM. See Social Issues and Management (SIM)

Simpliciter
, 199

Single theory
, 265–266

SMS. See Strategic Management Society (SMS)

“Social accounting”
, 11

Social capital
, 104, 115

Social consequences
, 15

Social contract
, 60–61

theory
, 61

Social identity in stakeholder behaviour
, 234–235

Social Issues and Management (SIM)
, 253

Social network
, 102

approach
, 175

power for stakeholders
, 114

betweenness centrality
, 117–118

closeness centrality
, 117

degree centrality
, 115–117

network status
, 118

research
, 109

researchers
, 103

theory
, 141

and tools
, 102

thinking enhancing stakeholder research
, 106

“Social Responsibility of Business is to Increase Profits”, The (1970)
, 50

Social value
, 76

SPD. See Stakeholder perceived determinants (SPD)

Spirit of capitalism
, 17

SPRA. See Stakeholder perceived relationship attributes (SPRA)

SSIG. See Stakeholder Strategy Interest Group (SSIG)

“Stake”
, 35

options
, 13

Stakeholder “genre”
, 69

Stakeholder action
, 216

against firm
, 217, 220, 221

constraint on
, 230–231

future directions
, 238–241

interest-based view
, 218–219

interest-driven view
, 234

punitive
, 240

Stakeholder attributes
, 135, 143

cumulation approach
, 143–144

research on
, 139–140

Stakeholder behaviour

equity sensitivity in
, 223–228

exchange ideology and
, 228–230

expectancy theory and
, 230–231

fairness-based perspective
, 219–222

interest-related influences
, 230

resource dependence in
, 231–234

social identity in
, 234–235

strong reciprocity in
, 236–237

Stakeholder management
, 1–2, 160

model
, 165

theory
, 161

Stakeholder mobilization. See Stakeholder action

Stakeholder perceived determinants (SPD)
, 31

Stakeholder perceived relationship attributes (SPRA)
, 31

Stakeholder prioritization work
, 123–124, 135–136

Stakeholder salience
, 135, 139–143, 159, 179–183

context and method
, 165

data collection
, 166

design, case selection, and data
, 165–166

transferability and generalization
, 166–167

economic assumptions
, 144–145

framework
, 160–161

Great Whale Project
, 160

Hydro-Québec and Cree case study
, 167–173

inclusiveness
, 145–146

integration opportunities
, 146

model
, 141

positioning stakeholder thinking
, 173–174

possibilities
, 146–149

research
, 123–124

chronology of
, 128–134

integrating stakeholder prioritization work
, 147

in review
, 143–149

shifting focus from stakeholders to expectations-based approach
, 176–178

stakeholder prioritization work and
, 139

interactive salience
, 143

research on salience assumptions
, 141

research on salience attributes
, 139–140

research on salience in context
, 141–143

stakeholder thinking
, 159–160

static view of stakeholders
, 174–176

strengths and contributions
, 143–144

theoretical background
, 162–165

Stakeholder Strategy Interest Group (SSIG)
, 255

Stakeholder theory
, 1, 2, 22, 56, 62–63, 65, 89, 125, 164–165, 190, 194–195, 216, 251

argument from character
, 16

argument from consequences
, 14–15

argument from rights
, 15–16

behavioral stakeholder theory challenge
, 11–12

business
, 3

common ground with strategy theory
, 255–258

discourse about
, 190

ethical theory challenge
, 14

as “genre” rather than single theory
, 265–266

meta-theory for
, 23

morality
, 192–195

Pragmatist’s argument
, 16–18

public policy challenge
, 12–13

stakeholder accounting challenge
, 10–11

stakes
, 3–6

tensions with strategy theory
, 258–265

total performance challenge
, 7–10

value creation
, 3

See also Classification systems; Normative stakeholder theory

Stakeholder work
, 124–125, 138

chronology of stakeholder salience research
, 128–134

interactive framework
, 137–139

stakeholder awareness work
, 125–126

stakeholder engagement work
, 136–137

stakeholder identification work
, 126–127

stakeholder understanding work
, 127–135

study of work
, 124

Stakeholder(s)
, 24–26, 55, 64, 191, 218

accounting challenge
, 10–11

awareness work
, 125–126

benefits and harms
, 191

cooperation
, 193

definitions
, 22, 29–30

dependent
, 195

discretionary
, 195

as ECC
, 26–28

engagement
, 136–137, 193

expectations
, 177

and human nature
, 260–262

identification work
, 126–127

illegitimate
, 191

legitimacy
, 140

literature
, 51, 193–194, 252–253

power
, 140

principles of stakeholder capitalism
, 193

responsibility
, 193

stakeholder research, value creation theory in
, 89–91

static view of
, 174–176

themes in strategic management research
, 254–255

theorists
, 50–51

thinking
, 159–160

positioning
, 173–174

understanding work
, 127–135

urgency
, 139

and value creation
, 258–260

See also Marginal stakeholders

Stakeholders and networks
, 101–103

embracing multiple, interdependent stakeholder interactions
, 110–113

environmental view
, 104–106

power of
, 103

advantages for some actors
, 103–104

organizations exist within external network of relationships
, 103

to strategic actions
, 104

power of social networks for stakeholders
, 114–118

social network thinking enhancing stakeholder research
, 106

transforming focal from assumption to variable
, 113–114

understanding of relationships
, 106–110

Stakes
, 3–6

Strategic management
, 252, 262–263

common ground
, 252–254

between strategy and stakeholder theory
, 255–258

convergence
, 252–254

stakeholder themes in strategic management research
, 254–255

tensions
, 252–254

between strategy and stakeholder theory
, 258–265

Strategic Management Society (SMS)
, 136–137

Strategy
, 260

common ground with stakeholder theory
, 255–258

tensions with stakeholder theory
, 258–265

Strong reciprocity in stakeholder behaviour
, 236–237

Structural context
, 174

Suppliers
, 4

Supportive stakeholder behaviour. See Punitive stakeholder behaviour

TBL. See Triple bottom line (TBL)

Tensions
, 252–254

between strategy and stakeholder theory
, 258–265

Theoretical boundary conditions
, 264–265

Theory of firm
, 76

Ties
, 106–110

multiplexity
, 107

Total performance challenge
, 7

conditions
, 8

conventional accounting systems
, 7

getting to and redefining trade-offs
, 10

Total Value Created (TVC)
, 7

“Trade-off functions”
, 9

Traditional moral theory
, 64, 67

Transferability
, 166–167

Tripartite agreement
, 169

Triple bottom line (TBL)
, 11, 76, 83

True Total Cost of Ownership (True TCO)
, 88

True total cost of ownership
, 87–88

TVC. See Total Value Created (TVC)

Urgency
, 126, 163

principle
, 66

Utilitarianism
, 68

utilitarian power
, 141

utilitarians
, 56

Value
, 77–80, 266

appropriation
, 86–87

capture
, 86–87

co-creation. See “Joint value creation”

destruction
, 76

theory
, 77

Value creation
, 76

agency theory of
, 80–82

managerial stakeholder theory of
, 82–84

stakeholders
, 258–260

engagement
, 136

theory
, 3

Value creation theory

agency theory of value creation
, 80–82

co-creation of value
, 84–86

CSV
, 84–86

EVA
, 87–88

managerial stakeholder theory of value creation
, 82–84

in stakeholder research
, 89–91

true total cost of ownership
, 87–88

Value-balance-accountability (VBA)
, 82

Value-based management (VBM)
, 87

Variously describable ECC
, 27

“Veil of ignorance”
, 201

Voluntariness
, 197

Wealth
, 83

“Weapons of the weak”
, 167