Uncovering Design Criteria for a Digital Feedback Tool to Promote Energy Saving Behaviour

Abstract

This chapter presents results of a research project in which we give direction to the further design of the technical research that will lay the foundation for an automated digital feedback module. This module will help residents in saving energy and making home improvements in the context of the heat/energy transition. Interviews with residents and field experts were used to gain data about motivations and barriers residents experience when making home adjustments in the heat transition. Results reveal the experiences residents have in this transition. Based on the results, recommendations are made for the further development of an automated digital feedback module.

Citation

Vries, P.d. and Halle, I.t. (2023), "Uncovering Design Criteria for a Digital Feedback Tool to Promote Energy Saving Behaviour", Rodríguez-Salcedo, N., Moreno, Á., Einwiller, S. and Recalde, M. (Ed.) (Re)discovering the Human Element in Public Relations and Communication Management in Unpredictable Times (Advances in Public Relations and Communication Management, Vol. 6), Emerald Publishing Limited, Leeds, pp. 9-28. https://doi.org/10.1108/S2398-391420230000006002