A genre analysis shows how “information” is accomplished out of the social and documentary practices of participants in particular settings and elucidates the shifting and complex nature of contexts in which information actors operate. Combining three levels of analysis shows how the actions of individuals are locally negotiated but also situated within broader structural constraints and discourse communities. A genre approach therefore offers a window on the elusive concept of “context” in information needs, seeking, and use research.
Both studies were supported by grants from the Social Sciences and Humanities Research Council of Canada. I am grateful to Elisabeth Davies and Philippa Spoel, for their co-authorship of earlier articles from these two studies, to the numerous research assistants who assisted with data collection, transcription, and analysis, and to the participants who shared their lives so generously.
McKenzie, P.J. (2015), "Genre and Typified Activities in Informing and Personal Information Management", Genre Theory in Information Studies (Studies in Information, Vol. 11), Emerald Group Publishing Limited, pp. 67-90. https://doi.org/10.1108/S2055-537720140000011005Download as .RIS
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