TY  - CHAP
AB  - Purpose To understand whether new public management and public value theory are sufficient to guide the strategic behaviours adopted by public sector organizations for their service delivery companies.Design/methodology/approach This article uses a longitudinal case study of a joint stock company running an airport service in Tuscany.Findings Public value theory should be further developed to guide managerial behaviours in a very complex decision-making environment.Research limitations Only one case study is used so results cannot be generalized in a proper statistical way.Practical implications Public managers could learn the usefulness of managerial theories for their decision-making.Social implications Theories aimed at providing managers with insights into decisions made in complex situations should be tested in the real world before being accepted or refused.Originality/value This article analyzes a case study operating under and applying the concepts proposed by new public management and public value theory. It therefore offers insights on their applicability, shortcomings and usefulness for decision-making.
VL  - 3
SN  - 978-1-78441-011-7, 978-1-78441-010-0/2051-6630
DO  - 10.1108/S2051-663020140000003009
UR  - https://doi.org/10.1108/S2051-663020140000003009
AU  - Monfardini Patrizio
AU  - Ruggiero Pasquale
PY  - 2014
Y1  - 2014/01/01
TI  - Politics and Public Services: Looking Beyond Economic Rationality and Public Value
T2  - Public Value Management, Measurement and Reporting
T3  - Studies in Public and Non-Profit Governance
PB  - Emerald Group Publishing Limited
SP  - 225
EP  - 241
Y2  - 2024/04/16
ER  -