This study explores generational differences in technology use with special focus on older adults, which is yet to be fully explored in the literature. This study differentiates between two levels of e-trust and explores the order in which both trust types mediate the relationship between generational cohort membership and OBI.
A previous version of this work was presented at iConference 2015. This research was supported through a National Science Foundation Grant #1318885. The views expressed are those of the authors and do not represent those of the National Science Foundation.
Alhabash, S., Jiang, M., Brooks, B., Rifon, N.J., LaRose, R. and Cotten, S.R. (2015), "Online Banking for the Ages: Generational Differences in Institutional and System Trust", Communication and Information Technologies Annual (Studies in Media and Communications, Vol. 10), Emerald Group Publishing Limited, pp. 145-171. https://doi.org/10.1108/S2050-206020150000010006Download as .RIS
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