We conclude that emotional costs might help explain why access inequalities lead to skill inequalities in the context of computing interventions and offer a replicable operational definition for future studies.
Huang, K., Robinson, L. and Cotten, S. (2015), "Mind the Emotional Gap: The Impact of Emotional Costs on Student Learning Outcomes", Communication and Information Technologies Annual (Studies in Media and Communications, Vol. 10), Emerald Group Publishing Limited, pp. 121-144. https://doi.org/10.1108/S2050-206020150000010005Download as .RIS
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