The chapter reveals that significant improvements to service quality can be made in the near- to medium-term through supporting interventions in business development, operating environment, vehicle fleets and operations.
This chapter draws from a forthcoming book titled Paratransit in African cities: Operations, regulation and reform. The production of this book, and the majority of research findings it presents, was funded by the Volvo Research and Educational Foundations.
Bruun, E. and Behrens, R. (2016), "Paratransit in Sub-Saharan African Cities: Improving and Integrating Informal Services", Paratransit: Shaping the Flexible Transport Future (Transport and Sustainability, Vol. 8), Emerald Group Publishing Limited, pp. 219-244. https://doi.org/10.1108/S2044-994120160000008011Download as .RIS
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