This chapter will be useful to operators of flexible transport services who are new to the industry or are reacting to changes in the funding environment.
Mulley, C. and Clifton, G. (2016), "Decision Making in Flexible Transport: The Importance and Application of the ‘Golden Rule’", Paratransit: Shaping the Flexible Transport Future (Transport and Sustainability, Vol. 8), Emerald Group Publishing Limited, pp. 153-166. https://doi.org/10.1108/S2044-994120160000008008Download as .RIS
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