Civic engagement is an important resource for community life, which can also be used for improving mobility. However, experience shows that the professional public transport industry and transport policy must understand the volunteers’ motivations, provide a suitable framework and support to develop concepts tailored to local needs.
This chapter is based on experiences the author has made over several years of working with ‘Bürgerbus’ initiatives and similar projects in Germany, first for the State Department of Transport of Rhineland-Palatinate (2009–2014) and since then for the Mobility Agency of Baden-Württemberg. The author is grateful to the many people who have provided information and inspiration during this time in the local authorities, administrations and civil society initiatives he talked to as well as the project team members, in particular Holger Jansen, for the inspiring and fruitful collaboration. Thanks are also due to Jürgen Burmeister for sharing his up-to-date list of Bürgerbus schemes, the other providers of illustrations as well as Roger Teal and Yngve Westerlund for encouraging the author to share his experiences with an international community. The anonymous reviewer’s comments on the first version were also helpful to improve the text. All comments and conclusions presented here remain the responsibility of the author.
Schiefelbusch, M. (2016), "German Experiences with Volunteer-Based Paratransit and Public Transport", Paratransit: Shaping the Flexible Transport Future (Transport and Sustainability, Vol. 8), Emerald Group Publishing Limited, pp. 77-102. https://doi.org/10.1108/S2044-994120160000008005Download as .RIS
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