TY - CHAP AB - Abstract The main purpose of this study is analyzing the influence of corporate social responsibility practices and programs on employee human resources performances in Puerto Rico. The study used an exploratory approach and primary data for this research was obtained through a questionnaire collected from 205 employees of companies with CSR active programs. The study uses structural equation model (SEM) technique to test the hypotheses. The study found the highest significantly positive relationship in CSR programs and employee human resources performances than CSR practices and employee human resources performances. The present study discusses important implications regarding uses of CSR for enhancing employee’s organizational commitment and satisfaction. One of the least studied areas at the moment is the internal corporate social responsibility which is directly related to company’s employees. This dimension of the corporate social responsibility refers to the set of responsible activities and practices that the company realizes toward their employees that consider the living conditions of each one of them and the contribution that it can do to improve their well-being. VL - 11 SN - 978-1-78714-411-8, 978-1-78714-412-5/2043-0523 DO - 10.1108/S2043-052320170000011011 UR - https://doi.org/10.1108/S2043-052320170000011011 AU - Terrero-De La Rosa Arisleidy AU - Santiago-Ortega Rosaliz AU - Medina-Rivera Zulma AU - Berrios-Lugo José PY - 2017 Y1 - 2017/01/01 TI - Corporate Social Responsibility Practices and Programs as a Key Strategic Element in Organizational Performance T2 - Corporate Social Responsibility and Corporate Governance T3 - Developments in Corporate Governance and Responsibility PB - Emerald Publishing Limited SP - 223 EP - 247 Y2 - 2024/04/24 ER -