Chapter 13 THE COPENHAGEN WAY Stakeholder-driven Destination Branding

Abstract

This chapter examines how the city of Copenhagen, Denmark, has been branding itself as a destination. A broad perspective is adopted to analyze three main issues. They are the relationship between destination branding and the national capacity to insource valuable resources, the need to reframe the concept of branding in a dialogical process with tourists, and the importance of networking centered on host community as a winning business model for cities. The chapter explains how Wonderful Copenhagen (WoCo), the destination management organization, achieves a winning global brand by dealing with various challenges surrounding these issues. The case enlightens the interconnection between branding and national political strategy.

Citation

Bernhard Jørgensen, L. and María Munar, A. (2009), "Chapter 13 THE COPENHAGEN WAY Stakeholder-driven Destination Branding", Cai, L.A., Gartner, W.C. and María Munar, A. (Ed.) Tourism Branding: Communities in Action (Bridging Tourism Theory and Practice, Vol. 1), Emerald Group Publishing Limited, Leeds, pp. 177-189. https://doi.org/10.1108/S2042-1443(2009)0000001015