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HR Analytics in the Digital Workplace: Exploring the Relationship between Attitudes and Tracked Work Behaviors

HRM 4.0 For Human-Centered Organizations

ISBN: 978-1-78973-536-9, eISBN: 978-1-78973-535-2

Publication date: 11 November 2019

Abstract

The increasing use of digital technologies in organizational contexts, like collaborative social platforms, has not only changed the way people work but also provided organizations with new and wide ranges of data sources that could be analyzed to enhance organizational- and individual-level outcomes, especially when integrated with more traditional tools. In this study, we explore the relationship between data flows generated by employees on companies’ digital environments and employees’ attitudes measured through surveys. In a sample of 107 employees, we collected data on the number and types of actions performed on the company’s digital collaborative platform over a two-year period and the level of organizational embeddedness (fit, sacrifice, and links dimensions) through two rounds of surveys over the same period. The correlation of the quantity and quality of digital actions with the variation of organizational embeddedness over the same period shows that workers who engaged in more activities on the digital platform also experienced an increase in their level of organizational embeddedness mainly in the fit dimension. In addition, the higher the positive variation of fit, the more employees performed both active and passive digital actions. Finally, the higher the variation of organizational embeddedness, the more employees performed networking digital behaviors.

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Acknowledgements

Acknowledgment

This research was funded by the University of Modena and Reggio Emilia through the FAR inter-disciplinary project “Framing employee attitudes and digital work behaviors to support data-drivent human resource management.”

Citation

Fabbri, T., Scapolan, A.C., Bertolotti, F. and Canali, C. (2019), "HR Analytics in the Digital Workplace: Exploring the Relationship between Attitudes and Tracked Work Behaviors", HRM 4.0 For Human-Centered Organizations (Advanced Series in Management, Vol. 23), Emerald Publishing Limited, Leeds, pp. 161-175. https://doi.org/10.1108/S1877-636120190000023012

Publisher

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Emerald Publishing Limited

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