TY - CHAP AB - Abstract New Ways of Working seems to change the leadership agenda. Activity-based working and home-based work lead to different behaviors of employees. Supervising styles will change from command-and-control toward goal-setting-and-trust. This chapter describes the trend and provides new data on the actual use and effectiveness of these new supervision styles. It appears to be a mix of different leadership styles, such as leading by vision, setting targets and control on output, providing trust. VL - 16 SN - 978-1-78560-303-7, 978-1-78560-302-0/1877-6361 DO - 10.1108/S1877-636120160000016004 UR - https://doi.org/10.1108/S1877-636120160000016004 AU - de Leede Jan AU - Heuver Paddy PY - 2016 Y1 - 2016/01/01 TI - New Ways of Working and Leadership: An Empirical Study in the Service Industry T2 - New Ways of Working Practices T3 - Advanced Series in Management PB - Emerald Group Publishing Limited SP - 49 EP - 71 Y2 - 2024/09/21 ER -