TY - CHAP AB - Abstract This chapter presents the preliminary results of a phenomenographic study aimed at exploring people’s experience of information literacy during the 2011 flood in Brisbane, Queensland. Phenomenography is a qualitative, interpretive and descriptive approach to research that explores the different ways in which people experience various phenomena and situations in the world around them. In this study, semi-structured interviews with seven adult residents of Brisbane suggested six categories that depicted different ways people experienced information literacy during this natural disaster. Access to timely, accurate and credible information during a natural disaster can save lives, safeguard property, and reduce fear and anxiety; however very little is currently known about citizens’ information literacy during times of natural disaster. Understanding how people use information to learn during times of crisis is a new terrain for community information literacy research, and one that warrants further attention by the information research community and the emergency management sector. VL - 9 SN - 978-1-78350-815-0, 978-1-78350-816-7/1876-0562 DO - 10.1108/S1876-056220140000010006 UR - https://doi.org/10.1108/S1876-056220140000010006 AU - Yates Christine AU - Partridge Helen PY - 2014 Y1 - 2014/01/01 TI - Exploring Information Literacy during a Natural Disaster: The 2011 Brisbane Flood T2 - Information Experience: Approaches to Theory and Practice T3 - Library and Information Science PB - Emerald Group Publishing Limited SP - 119 EP - 134 Y2 - 2024/04/23 ER -