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Researching Information Experience: Methodological Snapshots

Information Experience: Approaches to Theory and Practice

ISBN: 978-1-78350-815-0, eISBN: 978-1-78350-816-7

Publication date: 12 August 2014


This chapter highlights the varied scope of research in the emerging information experience domain. First, I share my perspective as educator-researcher on information experience and its association with informed learning. Then, in six methodological snapshots I present a selection of qualitative approaches which are suited to investigating information experience. The snapshots feature: action research, constructivist grounded theory, ethnomethodology, expanded critical incident approach, phenomenography and qualitative case study. By way of illustration, six researchers explain how and why they use one of these methods. Finally, I review the key characteristics of the six methods and their respective benefits for information experience research.




Sincere thanks to the featured researchers for their insightful contributions and critical feedback for this chapter.


Hughes, H. (2014), "Researching Information Experience: Methodological Snapshots", Information Experience: Approaches to Theory and Practice (Library and Information Science, Vol. 9), Emerald Group Publishing Limited, Leeds, pp. 33-50.



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