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Researching Information Experience: Object and Domain

Information Experience: Approaches to Theory and Practice

ISBN: 978-1-78350-815-0, eISBN: 978-1-78350-816-7

Publication date: 12 August 2014


Information experience has emerged as a new and dynamic field of information research in recent years. This chapter will discuss and explore information experience in two distinct ways: (a) as a research object and (b) as a research domain. Two recent studies will provide the context for this exploration. The first study investigated the information experiences of people using social media (e.g. Facebook, Twitter, YouTube) during natural disasters. Data was gathered by in-depth semi-structured interviews with 25 participants, from two areas affected by natural disasters (i.e. Brisbane and Townsville). The second study investigated the qualitatively different ways in which people experienced information literacy during a natural disaster. Using phenomenography, data was collected via semi-structured interviews with seven participants. These studies represent two related yet different investigations. Taken together the studies provide a means to critically debate and reflect upon our evolving understandings of information experience, both as a research object and as a research domain. This chapter presents our preliminary reflections and concludes that further research is needed to develop and strengthen our conceptualisation of this emerging area.




The authors acknowledge the support of the auDA Foundation funding provided for the Socially Resilient project. The authors also acknowledge the residents of Queensland for their willingness to take part in both research studies.


Partridge, H. and Yates, C. (2014), "Researching Information Experience: Object and Domain", Information Experience: Approaches to Theory and Practice (Library and Information Science, Vol. 9), Emerald Group Publishing Limited, Leeds, pp. 19-32.



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