Multilevel Modeling and Reference Service Evaluation
Understanding Reference Transactions: Transforming an Art into a Science
ISBN: 978-0-12587-780-0, eISBN: 978-1-84950-797-4
Publication date: 8 May 2002
Citation
Saxton, M.L. and Richardson, J.V. (2002), "Multilevel Modeling and Reference Service Evaluation", Saxton, M.L. and Richardson, J.V. (Ed.) Understanding Reference Transactions: Transforming an Art into a Science (Library and Information Science, Vol. 02), Emerald Group Publishing Limited, Leeds, pp. 54-73. https://doi.org/10.1108/S1876-0562(2002)0000002007
Publisher
:Emerald Group Publishing Limited
Copyright © 2002, Emerald Group Publishing Limited