Prelims

Contemporary Challenges of Climate Change, Sustainable Tourism Consumption, and Destination Competitiveness

ISBN: 978-1-78756-344-5, eISBN: 978-1-78756-343-8

ISSN: 1871-3173

Publication date: 12 September 2018

Citation

(2018), "Prelims", Ohnmacht, T., Priskin, J. and Stettler, J. (Ed.) Contemporary Challenges of Climate Change, Sustainable Tourism Consumption, and Destination Competitiveness (Advances in Culture, Tourism and Hospitality Research, Vol. 15), Emerald Publishing Limited, Leeds, pp. i-xvi. https://doi.org/10.1108/S1871-317320180000015015

Publisher

:

Emerald Publishing Limited

Copyright © 2018 Emerald Publishing Limited


Half Title Page

Contemporary Challenges of Climate Change, Sustainable Tourism Consumption, and Destination Competitiveness

Series Page

Advances in Culture, Tourism and Hospitality Research

Series Editor: Arch G. Woodside

Recent Volumes:

Volume 1: Advances in Culture, Tourism and Hospitality Research – Edited by Arch G. Woodside
Volume 2: Advances in Culture, Tourism and Hospitality Research – Edited by Arch G. Woodside
Volume 3: Perspectives on Cross-Cultural, Ethnographic, Brand Image, Storytelling, Unconscious Needs, and Hospitality Guest Research – Edited by Arch G. Woodside, Carol M. Megehee & Alfred Ogle
Volume 4: Tourism-Marketing Performance Metrics and Usefulness Auditing of Destination Websites – Edited by Arch G. Woodside
Volume 5: Tourism Sensemaking: Strategies to Give Meaning to Experience – Edited by Arch G. Woodside
Volume 6: Field guide to case study research in tourism, hospitality and leisure – Edited by Kenneth F. Hyde, Chris Ryan & Arch G. Woodside
Volume 7: Luxury Fashion and Culture – Edited by Eunju Ko & Arch G. Woodside
Volume 8: Tourists’ Perceptions and Assessments – Edited by Arch G. Woodside & Metin Kozak
Volume 9: Tourists’ Behaviors and Evaluations – Edited by Arch G. Woodside & Metin Kozak
Volume 10: Marketing Places and Spaces – Edited by Antónia Correia, Juergen Gnoth, Metin Kozak & Alan Fyall
Volume 11: Storytelling-Case Archetype Decoding and Assignment Manual (SCADAM) – Edited by Arch G. Woodside & Suresh C. Sood
Volume 12: Tourism and Hospitality Management – Edited by Metin Kozak & Nazmi Kozak
Volume 13: Consumer Behavior in Tourism and Hospitality Research – Edited by Alain Decrop & Arch Woodside
Volume 14: Trade Tales: Decoding Customers’ Stories – Edited by Arch G. Woodside

Title Page

Advances in Culture, Tourism and Hospitality Research Volume 15

Contemporary Challenges of Climate Change, Sustainable Tourism Consumption, and Destination Competitiveness

Edited by

Timo Ohnmacht, Julianna Priskin and Jürg Stettler

Institute of Tourism, Lucerne University of Applied Sciences and Arts, Switzerland

United Kingdom – North America – Japan India – Malaysia – China

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Emerald Publishing Limited

Howard House, Wagon Lane, Bingley BD16 1WA, UK

First edition 2018

Copyright © 2018 Emerald Publishing Limited

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ISBN: 978-1-78756-344-5 (Print)

ISBN: 978-1-78756-343-8 (Online)

ISBN: 978-1-78756-345-2 (Epub)

ISSN: 1871-3173 (Series)

Contents

About the Volume Editors vii
List of Contributors ix
Editorial Review Board xi
Foreword xiii
Editorial: Contemporary Challenges of Climate Change, Sustainable Tourism Consumption, and Destination Competitiveness
Timo Ohnmacht, Julianna Priskin and Jürg Stettler 1
Chapter 1 ‘Sommerfrische’ in Times of Climate Change: A Qualitative Analysis of Historical and Recent Perceptions of the Term
Fabian Weber, Maria Juschten, Carina Fanninger, Christiane Brandenburg, Alexandra Jiricka-Pürrer, Christina Czachs and Wiebke Unbehaun 7
Chapter 2 Antecedents to the Performances of Mountain Ropeway Companies: Empirical Evidence for Switzerland
Philipp Luetolf and Gabrielle Wanzenried 25
Chapter 3 Perceived Social–Environmental and Emotional Well-Being as a Benefit of Sustainable Tourism Products and Services
Friederike Vinzenz, Werner Wirth, Julianna Priskin, Sindhuri Ponnapureddy and Timo Ohnmacht 49
Chapter 4 Willingness-to-Pay vs Actual Behavior: Sustainable Procurement at Festivals
Rachel Dodds, Brittany Jenkins, Wayne Smith and Robert E. Pitts 67
Chapter 5 Tourists’ Perceptions of and Intentions-to-Stay at a Capsule Hotel in Bangkok
Natrawan Amornpornwiwat and Supara Kapasuwan 79
Chapter 6 Territorial Planning as a Creative Tool for the Upgrading of Cultural Tourism
Aleksandra Djukić, Vladan Djokić and Branislav Antonić 101
Chapter 7 A Conceptual Framework of Commercial Hospitality: Perception of Tourists in Thailand and Switzerland
Jürg Stettler, Barbara Rosenberg-Taufer, Lukas Huck, Anna Amacher Hoppler, Jürg Schwarz, Chanin Yoopetch and Julia Huilla 123
Chapter 8 Sustainable Tourism Development and Thai Cultural Heritage
Roberto B. Gozzoli 139
Index 159

About the Volume Editors

Timo Ohnmacht is a Sociologist and Professor at the Institute of Tourism at the Lucerne University of Applied Sciences and Arts. His research focuses on the interrelation of tourism mobilities and modernity, leisure, and tourism travel. He studied Transportation and Sociology at the Technical University of Berlin, University of Lancaster (UK), and ETH Zurich.

Julianna Priskin is Professor at the Institute of Tourism at the Lucerne University of Applied Sciences and Arts. She is an expert in sustainable tourism management, having 15 years’ applied research and consulting experience from Australia, Canada, and Switzerland. She is currently involved with various projects focusing on understanding the demand side of sustainable tourism, including how to effectively market and communicate sustainable tourism products to different tourism markets.

Jürg Stettler is Deputy Dean and Head of Research of the Business School and Head of Institute of Tourism at the Lucerne University of Applied Sciences and Arts. He studied Business Administration and Political Economy at the University of Berne. His research focuses on destination management, sustainable tourism and impact studies of mega sport events.

List of Contributors

Natrawan Amornpornwiwat Mahidol University, Thailand
Branislav Antonic University of Belgrade, Serbia
Christiane Brandenburg University of Natural Resources and Life Sciences, Austria
Christina Czachs University of Natural Resources and Life Sciences, Austria
Vladan Djokić University of Belgrade, Serbia
Aleksandra Djukić University of Belgrade, Serbia
Carina Fanninger University of Natural Resources and Life Sciences, Austria
Rachel Dodds Ryerson University, Canada
Roberto B. Gozzoli Mahidol University International College, Thailand
Anna Amacher Hoppler University of Natural Resources and Life Sciences, Austria
Lukas Huck University of Natural Resources and Life Sciences, Austria
Julia Huilla University of Natural Resources and Life Sciences, Austria
Brittany Jenkins Ryerson University, Canada
Alexandra Jiricka-Purrer University of Natural Resources and Life Sciences, Austria
Maria Juschten University of Natural Resources and Life Sciences, Austria
Supara Kapasuwan Mahidol University, Thailand
Philipp Luetolf Lucerne University of Applied Sciences and Arts, Switzerland
Timo Ohnmacht Lucerne University of Applied Sciences and Arts, Switzerland
Robert E. Pitts College of Charleston, South Carolina, USA
Sindhuri Ponnapureddy Lucerne University of Applied Sciences and Arts, Switzerland
Julianna Priskin University of Natural Resources and Life Sciences, Austria
Barbara Rosenberg-Taufer Lucerne University of Applied Sciences and Arts, Switzerland
Jürg Schwarz Lucerne University of Applied Sciences and Arts, Switzerland
Wayne Smith College of Charleston, USA
Jürg Stettler Lucerne University of Applied Sciences and Arts, Switzerland
Weibke Unbehaun University of Natural Resources and Life Sciences, Austria
Friederike Vinzenz University of Zurich, Switzerland
Gabrielle Wanzenried Lucerne University of Applied Sciences and Arts, Switzerland
Fabian Weber Lucerne University of Applied Sciences and Arts, Switzerland
Werner Wirth University of Zurich, Switzerland
Chanin Yoopetch Mahidol University, Thailand

Editorial Review Board

  • Christian Laesser

    MP – Institute for Systemic Management and Public Governance

    University of St.Gallen

    Switzerland

  • Dorothea Schaffner

    Institute of Communication and Marketing IKM

    Lucerne School of Business

    Switzerland

  • Jane Ali- Knight

    The Business School

    Edinburgh Napier University, UK

  • Jonas Larsen

    Department of People and Technology

    Space, Place, Mobility and Urban Studies

    Designing Human Technologies

    Denmark

  • Jürg Stettler (Editor)

    Institute of Tourism ITW

    Lucerne School of Business

    Switzerland

  • Peter Burns

    Institute for Tourism Research (INTOUR)

    University of Bedfordshire, UK

  • Robert Parkin

    School of Anthropology & Museum Ethnography

    University of Oxford, UK

  • Supara Kapasuwan

    Mahidol University International College

    Thailand

  • Sarayut Nathaphan

    Mahidol University International College

    Thailand

  • Timo Ohnmacht (Editor)

    Institute of Tourism ITW

    Lucerne School of Business

    Switzerland

  • Sindhuri Ponnapureddy

    Institute of Tourism ITW

    Lucerne School of Business

    Switzerland

  • Thi Thao Vu

    Institute of Tourism ITW

    Lucerne School of Business

    Switzerland

Foreword: Embracing the Fundamental Shift in Tourism Science from Relationships to Outcomes

Arch G. Woodside

The chapter selections by the editors, Timo Ohnmacht, Julianna Priskin and Jürg Stettler, for this 15th volume in the ACTHR series call attention to tourism dynamics: how cultures and behavior of tourists influence decisions by firms and local/national governments, while at the same time steps by firms and governments are influencing tourists’ actions. The fundamental shift in tourism science from the study of relationships to the study of outcomes is foundational in the introduction by the authors and in the eight chapters. The focus in tourism science on research on NHST (null hypothesis significance testing) via symmetric testing (e.g., multiple regression analysis (MRA) including structural equation modelling (SEM)) is shifting radically to somewhat precise outcome testing (SPOT) using algorithms (e.g., ‘computing with words’ (CWW, Zadeh, 1996), fuzzy-set qualitative comparative analysis (fsQCA) (Ragin, 2008)). This foundational shift is crossing a tipping point in the late teen years of the 21st century. This forward describes the reasoning and literature supporting this fundamental shift. The aim is to both decrease bad science practices and increase good science practices in tourism science.

Bad Science Practices in Tourism Science

The use of symmetric testing (e.g., F-tests, correlations, MRA and SEM) and NHST (p < 0.05) is pervasive currently and dominates tourism science even though their critics are unanimous that constructing and testing symmetric hypotheses is bad science practice. Hubbard (2005) and Ziliak and McCloskey (2008) provide extensive reviews of this literature. Symmetric testing in tourism focuses on rejecting the null hypothesis that the relationship between X and Y is not significant statistically different from zero. The majority of symmetric-based theory and testing studies seek to show that X relates to Y positively or that the relationship is negative: cases with high X have high Y scores and cases with low X have low Y scores – or the reverse. The relationship proposals are symmetric, that is, one simple statement of directionality holds for the variance values for X and Y. Using MRA and SEM these studies usually report the ‘net effects’ typically of two-to-twenty or so X independent variables with a Y, dependent, variable. Such variable-relationship studies miss-match case-outcome theory and variable analysis (Fiss, 2007). Scientists construct theories of processes and events resulting in specific outcomes. Such theories are case-based, not variable-based. Usually, the miss-match occurs implicitly, the researcher is aware of the requirements of symmetric testing, and thus, constructs directional hypotheses (e.g., increases in X associates with increase in Y) without recognizing the theory-analysis mismatch. Constructing such directional hypotheses represents a low, shallow bar of accomplishment. ‘Low’ because earlier all relationships rejecting the null are supportable by statistical significance testing with sufficiently large samples. ‘Shallow’ for two reasons: in research, cases exhibiting contrarian relationships to the hypothesis occur even when the effect size of the predicted relationship is very large (e.g., r 2 ≥ 0.6) and usually, no independent variable X associates with Y sufficiently to accurately predict that cases high in X are high in Y. The reliance on symmetric testing and NHST is so pervasive while being bad science practices, the editor of at least on behavior science journal (Basic and Applied Social Psychology) now bans the reporting of NHST findings in articles accepted for publication (Trafimow & Marks, 2015).

What recipes (configurations) of antecedent X conditions indicate the occurrence of Y (e.g., top or bottom quintile scores for Y) with consistent accuracy? Given that data include cases with low X scores having high Y scores and cases of high X scores having low Y scores, even then the main effect indicates a highly statistically significant, positive, XY relationship, what are complex configurations of antecedent conditions for these two types of contrarian cases? Good science practice recognizes that the causes of what happens relate asymmetrically with Y, not symmetrically. An antecedent, X, relates to an outcome, Y, in four fundamental ways. Data include cases whereby cases high in X have high Y values; cases low in X have high values; cases high in X have low Y values; and cases low X in case have low Y values. The presence of specific combinations of X conditions differ in content and direction among the recipes resulting in high Y versus low Y. Consequently, separate theories and testing for high Y versus low Y outcomes are necessary. Multiple configurations of complex antecedent conditions indicate the same high Y outcome – and others indicate the same low Y outcome (Woodside, Hsu, & Woodside, 2011; Wu et al., 2014). Researchers adopting good science practices not only recognize these complexity tenets, but construct their theories on foundations of these tenets (Woodside, 2014).

Good Science Practices in Tourism Science

Reading Hubbard (2015) is a necessary but insufficient step for understanding the new and ongoing paradigm shift from using NHST to SPOT and using consistency indexes indicating high accuracy with odds greater than 4-to-1 that a specific outcome occurs for cases fulfilling all requirements in an asymmetric model – a ‘somewhat precise outcome test’ (SPOT). Such SPOT testing is used widely in practice (e.g., use of stockbrokerage screens in selecting stocks and consumers creating used car screens at carguru.com and other websites to create a small consideration set of alternatives). Ragin (2008) is a primer in how to use ‘fuzzy-set qualitative comparative analysis’. Reading in two websites, COMPASSS.com and fsQCA.com, are useful steps to deepen understanding of, and for learning the latest developments in, asymmetric modelling (i.e., theory and analytics for using SPOT). Because of the appearance of several simple conditions in a configuration, a substantial share of management science literature in general and the marketing literature in particular will shift from bad-to-good likely in the third decade of the 21st century. Hopefully, this conclusion is an accurate asymmetric prediction that becomes reality.

The following studies are transformation examples of the shifts from asymmetric to symmetric theory and analysis in tourism and hospitality. Rather than reporting the net effects of culture values on attempting to study cultures as complex wholes (Hofstede, 2001), Woodside, Hsu and Marshall (2011) report how different cultures as complex wholes influence specific behaviors by tourists. Given that cultures are complex wholes, the point here is that in reporting the net effects of each cultural value (e.g., collectivism, masculinity, uncertainty avoidance and power distance), Hofstede (2001) never actually examines cultures empirically. Woodside, Prentice and Larsen (2015) use complexity theory and report alternative asymmetric models of customer assessments of their experiences with hospitality services in casinos. Using the same data set described by Prentice and Woodside (2013), Woodside, Prentice and Larsen (2015) match an asymmetric theory with asymmetric analytic tools to overcome the mismatch of offering an asymmetric theory with symmetric testing as done previously (Prentice & Woodside, 2013).

Describing the asymmetric realities among the antecedents to climate change, tourism sustainability and destination competitiveness is one of the major contributions of the chapters in this volume. The tenets of complexity theory (Urry, 2012) provide a foundational perspective for usefully understanding these realties. Constructing asymmetric models and testing these models with algorithmic tools (e.g., fsQCA) provide a way forward towards more useful theory and reducing the use of bad science practices.

References

Fiss, 2007Fiss, P. C. (2007). A set-theoretic approach to organizational configurations. Academy of Management Review, 32, 11801198.

Hofstede, 2001Hofstede, G. (2001). Culture’s consequences: Comparing values, behaviors, institutions, and organizations across nations (2nd ed.). Thousand Oaks, CA: Sage.

Hubbard, 2015Hubbard, R. (2015). Corrupt research: The case for reconceptualizing empirical management and social science. Thousand Oaks, CA: Sage.

Prentice, & Woodside, 2013Prentice, C. & Woodside, A. G. (2013). Problem gamblers’ harsh gaze on casino services. Psychology and Marketing, 30, 11081123.

Ragin, 2008Ragin, C. C. (2008). Redesigning social inquiry: Fuzzy sets and beyond. Chicago, IL: University of Chicago Press.

Trafimow, & Marks, 2015Trafimow, D. & Marks, E. (2015). Editorial. Basic and Applied Social Psychology, 37, 12.

Urry, 2005Urry, J. (2005). The complexity turn. Theory Culture Society, 22(5), 114.

Woodside, 2014Woodside, A.G. (2014). Embrace perform model: Complexity theory, contrarian case analysis, and multiple realities. Journal of Business Research, 67 (12), 24952503.

Woodside, Hsu, & Marshall, 2011Woodside, A. G., Hsu, S.-Y. & Marshall, R. (2011). General theory of cultures’ consequences on international tourism behavior. Journal of Business Research, 64, 785799.

Woodside, Prentice, & Larsen, 2015Woodside, A., Prentice, C. & Larsen, A. (2015). Revisiting problem gamblers’ harsh gaze on casino services: Applying complexity theory to identify exceptional customers. Psychology and Marketing, 32, 6577.

Wu, Yeh, Huan, & Woodside, 2014Wu, P. L., Yeh, S. S., Huan, T. C & Woodside, A.G. (2014). Applying complexity theory to deepen service dominant logic: Configural analysis of customer experience-and-outcome assessments of professional services for personal transformations. Journal of Business Research, 67, 16471670.

Zadeh, 1996Zadeh, L. (1996). Fuzzy logic: Computing with words. IEEE Transactions on Fuzzy Systems, 4, 103111.

Ziliak, & McCloskey, 2008Ziliak, S. T. & McCloskey, D. N. (2008). The cult of statistical significance: How the standard error costs us jobs, justice and lives. Ann Arbor, MI: University of Michigan Press.