TY  - CHAP
AB  - Abstract This study focuses on tourists’ perceptions of a capsule hotel, a budget form of accommodation with a unique appearance and the small size of a sleeping pod. The data were obtained in Bangkok from 402 foreign travellers from over 30 countries. The results indicate that room size, sleep ambient control system and in-room television were the three main attributes that were positively correlated with decisions to stay in such hotels. Tourists with previous experience of staying in capsule hotels had more positive perceptions regarding room size and indicated higher intentions to stay than those without such experience. The researchers also found that budgetary considerations negatively moderated the relationship between room size and intention-to-stay. Additionally, the relationship between intention-to-stay and three other hotel attributes, including room size, the service scape and perceived security, was weaker for female travellers than for male travellers. Lastly, risk avoidance also positively moderated the relationship between intention-to-stay and location and security.
VL  - 15
SN  - 978-1-78756-343-8, 978-1-78756-344-5/1871-3173
DO  - 10.1108/S1871-317320180000015010
UR  - https://doi.org/10.1108/S1871-317320180000015010
AU  - Amornpornwiwat Natrawan
AU  - Kapasuwan Supara
ED  - Timo Ohnmacht
ED  - Julianna Priskin
ED  - Jürg Stettler
PY  - 2018
Y1  - 2018/01/01
TI  - Tourists’ Perceptions of and Intentions-to-Stay at a Capsule Hotel in Bangkok
T2  - Contemporary Challenges of Climate Change, Sustainable Tourism Consumption, and Destination Competitiveness
T3  - Advances in Culture, Tourism and Hospitality Research
PB  - Emerald Publishing Limited
SP  - 79
EP  - 99
Y2  - 2024/04/25
ER  -