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Learnings and Solutions About Emotions During Disruption

aGriffith University, Australia
bThe University of Queensland, Australia
cLancaster University Management School, UK

Emotions During Times of Disruption

ISBN: 978-1-80382-838-1, eISBN: 978-1-80382-837-4

Publication date: 20 January 2023



This chapter reviews some of the learnings and solutions suggested by the chapter authors regarding the role of emotions during disruption and offers ideas for future research. The aim is to offer a positive conclusion to the problems (and opportunities) of disruption.


The learnings are arranged under four headings: (1) The heightened salience and complexity of emotions and emotional processes during disruption; (2) The upside of disruption if emotions are managed effectively: performance and other outcomes; (3) The importance of working relationships for emotions during disruption; and (4) The critical role of leader emotional competencies and responses during disruption.


The challenges posed by various forms of disruption, and the emotions they engender, can lead to positive outcomes if managed appropriately.

Research Implications

The contributions in this book highlight a broad range of important but under researched topics regarding various forms of organizational disruption, emotions, and emotional processes. Chapter authors also offer many solutions for dealing with the challenges associated with these issues that might prove helpful in today's organizations.

Social Implications

The affect-related processes and outcomes examined in the chapters presented in this book have an impact on employee well-being and performance. As such, managing emotions appropriately and effectively is important for society.


The chapters in this book provide a variety of original perspectives and solutions on the role of emotions during the modern era of endemic disruption.



Troth, A.C., Ashkanasy, N.M. and Humphrey, R.H. (2023), "Learnings and Solutions About Emotions During Disruption", Troth, A.C., Ashkanasy, N.M. and Humphrey, R.H. (Ed.) Emotions During Times of Disruption (Research on Emotion in Organizations, Vol. 18), Emerald Publishing Limited, Leeds, pp. 283-296.



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