Job Insecurity, Emotional Skills, Workplace Emotional Reactions, and Decision-making Behaviors

Abstract

Purpose: During turbulent social and economic times, perceptions of job insecurity can be expected to increase. In this chapter, we outline a theoretical model that links perceptions of job insecurity to lower affective commitment and high work-related stress, resulting in employees' engaging in poor decision-making behavior. We argue further that employees who possess individual skills of being aware of emotions and managing emotions are less susceptible to such behavior. Study Design/Methodology/Approach: We tested our model in two studies. The first study was conducted using an online sample of 217 respondents. The second study used a split administration design conducted in a single organization and used a sample of 579 employees. Findings: Our data revealed that job insecurity is linked to negative decision-making behaviors and that better emotional awareness and management skills may reduce negative decision-making behaviors. Originality/Value: Our findings support the notion of threat rigidity theory where we found that job insecurity affects how individuals make decisions. Our analysis suggests that the individual's level of emotional skills can act as a form of behavioral control that can ameliorate the effects of job insecurity on decision-making behavior. Research Limitations: Both studies had a female gender bias in our sampling frames. There is a possibility of common method variance affecting the results of Study 1, and both studies involved the use of a self-report measure of emotional skills.

Citation

Jordan, P.J., Ashkanasy, N.M. and Lawrence, S.A. (2022), "Job Insecurity, Emotional Skills, Workplace Emotional Reactions, and Decision-making Behaviors", Humphrey, R.H., Ashkanasy, N.M. and Troth, A.C. (Ed.) Emotions and Negativity (Research on Emotion in Organizations, Vol. 17), Emerald Publishing Limited, Leeds, pp. 87-112. https://doi.org/10.1108/S1746-979120210000017011