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A Multilevel Study of Leaders’ Emotional Labor on Servant Leadership and Job Satisfaction

Emotions and Leadership

ISBN: 978-1-83867-202-7, eISBN: 978-1-83867-201-0

ISSN: 1746-9791

Publication date: 26 August 2019

Abstract

Originality/Value

This chapter is the first to provide a perspective to understand leaders’ emotional labor from cross-level analysis. This study also extends our understandings of the effects of servant leadership and its relationships with subordinates’ job satisfaction through an exploration of each dimension of servant leadership on job satisfaction rather than relying on an overall measure servant leadership.

Keywords

Citation

Li, Y., Mehmood, K., Zhang, X. and Crossin, C.M. (2019), "A Multilevel Study of Leaders’ Emotional Labor on Servant Leadership and Job Satisfaction", Emotions and Leadership (Research on Emotion in Organizations, Vol. 15), Emerald Publishing Limited, Bingley, pp. 47-67. https://doi.org/10.1108/S1746-979120190000015008

Publisher

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Emerald Publishing Limited

Copyright © 2019 Emerald Publishing Limited