TY  - CHAP
AB  - Purpose This diary study tested some propositions to determine the effect of discrete emotions on three dimensions of emotional labor and their consequent effect on leaders and follower’s perception about leaders’ authenticity.Design/Methodology/Approach The data were collected from a cohort of city traffic police consisting 69 police officials at four different time points between their two shifts using experience sampling method. The data were analyzed using the latest technique known as latent growth curve modeling.Findings The statistical results demonstrated that negative emotions were negatively associated with deep-acting and three forms of emotional labor did not significantly affect followers’ perception about leaders’ authenticity. This study also demonstrated that surface-acting is not significantly associated with leaders’ self-perceived authenticity, but genuine-acting and deep-acting were negatively associated with leaders’ self-perceived authenticity.Research Limitations/Implications This study also offers certain implications for policing officials for improve authentic behavior through daily emotional displays in policing organizations.Practical Implications This study offers some practical implications for policing officials about emotion regulation strategies during policing practices with respect to the authentic sense of the leaders as well as the followers.Originality/Value This study offers an insight about how emotional labor affects the perceptions of policing officers about the authenticity of their leaders in the context of traffic police.
VL  - 15
SN  - 978-1-83867-202-7, 978-1-83867-201-0/1746-9791
DO  - 10.1108/S1746-979120190000015002
UR  - https://doi.org/10.1108/S1746-979120190000015002
AU  - Asadullah Muhammad Ali
AU  - Abdullah Usman
AU  - Siddiquei Ahmad
PY  - 2019
Y1  - 2019/01/01
TI  - A Diary Investigation of Daily Emotions, Emotional Display, and Leaders’ Authenticity in a Cohort of City Traffic Police
T2  - Emotions and Leadership
T3  - Research on Emotion in Organizations
PB  - Emerald Publishing Limited
SP  - 21
EP  - 45
Y2  - 2024/05/13
ER  -