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Putting the Emotion Back: Exploring the Role of Emotion in Disengagement

Individual Sources, Dynamics, and Expressions of Emotion

ISBN: 978-1-78190-888-4, eISBN: 978-1-78190-889-1

Publication date: 29 July 2013

Abstract

This chapter explores the nature of disengagement and the role played by emotions while disentangling the overlapping theories and definitions of both engagement and disengagement. We carried out two related studies exploring engagement and disengagement in 10 large UK public and private sector organisations. Both studies used an interpretive approach involving 75 managers and employees. The chapter suggests that emotions play a mediating role in the process of disengagement and the emotional reaction involved provides a distinction to being ‘not engaged’. It highlights the confusion that different approaches bring to distinguishing engagement and disengagement from other job attitudes.

Keywords

Citation

Parkinson, A. and McBain, R. (2013), "Putting the Emotion Back: Exploring the Role of Emotion in Disengagement", Individual Sources, Dynamics, and Expressions of Emotion (Research on Emotion in Organizations, Vol. 9), Emerald Group Publishing Limited, Leeds, pp. 69-85. https://doi.org/10.1108/S1746-9791(2013)0000009008

Publisher

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Emerald Group Publishing Limited

Copyright © 2013 Emerald Group Publishing Limited