Index
Advances in Hospitality and Leisure
ISBN: 978-1-83982-385-5, eISBN: 978-1-83982-384-8
ISSN: 1745-3542
Publication date: 30 November 2020
This content is currently only available as a PDF
Citation
(2020), "Index", Chen, J.S. (Ed.) Advances in Hospitality and Leisure (Advances in Hospitality and Leisure, Vol. 16), Emerald Publishing Limited, Leeds, pp. 177-180. https://doi.org/10.1108/S1745-354220200000016014
Publisher
:Emerald Publishing Limited
Copyright © 2021 Emerald Publishing Limited
INDEX
Accommodations
, 72, 142, 145–146, 146
Athlete migration
, 25
Attitude–behavior gap
, 169
Barriers
, 7, 8–9, 18, 159–160
Battle zone
, 110
Behavior change
, 171–172
Carbon emissions
, 71–73
Competitive intensity
, 84–85, 89–90, 93, 93
Constraints
career extension
, 28
coach/player recommendations
, 30
data analysis
, 27–28
emotional refreshment
, 162
health promotion
, 162
leisure activities
, 30–32, 159–160
leisure constraints
, 25–26
leisure migration
, 25–26
monetary compensation
, 29
participant profiles
, 161
physical discomfort
, 162–163
pregnancy
, 160
research method
, 161
traveling
, 161
Cooktown
, 3–5, 10, 12–13, 16–18
Customer loyalty (CL)
citizenship
, 38
competitive intensity
, 89–90
customer retention (CR)
, 83, 85
customer satisfaction
, 87–89
hotel performance
, 120
hypothesis
, 90–91
hypothesis tests
, 92–93
market orientation
, 116, 120–121
research design
, 91
respondents profiles
, 92
sampling procedure
, 91
Customer perceived value
, 84–88, 90
Customer retention
customer loyalty
, 26–28, 85, 89
customer satisfaction
, 89
definition
, 27
marketing performance indicator
, 29
market orientation
, 25, 30, 117, 130–131, 135–137
responses
, 132
service quality
, 87
Customer satisfaction
customer loyalty
, 87–89
customer perceived value
, 87–88
customer retention
, 89
customer value
, 84
definition
, 92
market orientation
, 117, 135
mediator
, 129–136
responses
, 132
service quality
, 116
Ecotourism
, 142, 145–146, 148
Family and non-family manager
, 39–40, 47, 53
Family hotels
, 38, 40–43, 46, 51–54
Food waste
attitude–behavior gap
, 169
future research
, 173
nudges
, 171
observability
, 172–173
social influence
, 171–172
Ghana
customer complaints
, 134–135
customer retention
, 135–136
customer satisfaction
, 135
data analysis
, 124–128
data collection
, 122–124
family hotels
, 118
financial performance indicators
, 120–121
hotels
, 116–117
marketing performance
, 118–122
market orientation
, 117–122, 132–133
participants
, 122–124, 129–130
products layout
, 131
service delivery
, 131
template analysis
, 130–131
Guest houses
data collection
, 146–148
environmentally friendly accommodations
, 145–146
hypotheses test
, 149–150
internet
, 141–142
questionnaire development
, 148
reliability
, 149
research hypothesis
, 146
sampling
, 146–148
user-generated content
, 142–143
validity
, 149
valuable information
, 142–143
Hotels
family hotels
, 40–41, 46, 51
Ghana
, 116–117
inbound tourists
, 101
marketing performances
, 121–122
market orientation
, 116
resort hotels
, 101
sociodemographics
, 129
tools
, 173
Independent travelers
, 148, 152–153
Instrumental work values
, 40, 42, 44
Interview
in-depth interviews
, 161
interview guide
, 123
personal interviews
, 124, 126, 161
semi-structured interviews
, 75
structured interviews
, 73–74
Korean volleyball league
, 24
Literature review
customer loyalty
, 85
customer retention
, 85
food waste
, 168–170
Ghana
, 118–120
marketing performance
, 118–120
market orientation
, 117–120
sustainability
, 66–67
tourism
, 6–10
Luxury tourism
carbon emissions
, 71–73
economic aspects
, 75
environmental aspects
, 75–76
hospitality
, 68–69
leisure
, 68–69
luxury
, 68–69
Maldives
, 70–71
remote destinations
, 74
remote locations
, 69–70
social aspects
, 74–75
sustainability
, 66–67
Management commitment
, 119, 159–160
Market orientation
customer complaints
, 134–135
customer retention
, 135–136
customer satisfaction
, 135
data analysis
, 124–128
data collection
, 122–124
financial performance indicators
, 120–121
hotel industry
, 121–122
literature review
, 117–120
marketing performance, Ghana
, 118–120
participants
, 122–124
products layout
, 131
sales
, 132–133
service delivery
, 131
sociodemographic characteristics of participants
, 129–130
Models
characteristics
, 48
multiple models
, 10
push-pull model
, 7–8, 18–19
regression model
, 149
tourism development model
, 5
Motivations
, 38, 46, 53–54
Norms
cultural norms
, 30
social influence
, 171–172
social norms
, 168–169
Open architecture approach
cook shire council
, 14–15
demand
, 4
dependency theory
, 8
economic base theory
, 8
economy
, 12–13
implementation
, 17–18
location
, 11–12
marketing issues
, 17
push-pull model
, 7–8
supply
, 4
tourism development
, 15–16
tourism industry
, 13
tourism sector
, 4
Organizational citizenship behavior (OCB)
, 38
family management
, 44
instrumental work values
, 42, 44
measures
, 46–47
organizational performance
, 43–44
Organizational performance
family management
, 44
hypotheses
, 41–45
instrumental work values
, 42
market orientation
, 119
organizational citizenship behavior (OCB)
, 43
social exchange theory (SET)
, 40
People–environment relations
, 100–101, 103–104, 110–111
Perceived environmental change
, 100–101
Periphery
, 6–8
Place attachment
differences
, 108
limitations
, 111
managerial implications
, 110–111
multilevel regression analysis
, 109
reliability analysis
, 105
urban sprawl
, 100
Pregnancy
depression
, 162
leisure travel
, 160
miscarriage
, 164
participants
, 161
psychological changes
, 160
Professional volleyball players
, 25–26, 28, 32, 34
Remote communities
Cook Shire Council
, 14–15
economic base theory
, 8
economy
, 12–13
implementation
, 17–18
location
, 11–12
marketing issues
, 17
methodology
, 10–13
models and theories
, 5–6
periphery
, 6
push-pull model
, 7–8
tourism development
, 15–16
tourism industry
, 13
visitor data
, 17
Remote destinations
carbon emissions
, 12–13
economic impact
, 19
environmental impact
, 75–76
hospitality
, 10–13
leisure
, 10–13
luxury
, 10–13, 17–18
The Maldives
, 12
methodology
, 17
peripheral location
, 7
push-pull model
, 7–8
remote locations
, 11–12
social
, 18–19
sustainability
, 6–10
Service quality
, 38–39, 84, 86–87, 116, 131
Small-island tourism
managerial implications
, 110–111
multilevel regression analysis
, 109
perceived environmental changes (PECs)
, 100–101
place attachment
, 104
reliability analysis
, 105
urbanization
, 99–100
Social influence
, 168, 170–172
Social networks
, 26, 28, 32, 142–143
Sports migration
, 25, 29, 34
Sustainable tourism
, 71, 73–74, 76–77
Tourism
content validity
, 13
economy
, 12–13
Ghana Tourism Authority (GTA)
, 46
implementation
, 17–18
luxury tourism. See Luxury tourism
remote communities. See Remote communities
tourism development
, 15–16
user-generated content
, 10–13
Travel benefit
emotional refreshment
, 162
health promotion
, 162
physical discomfort
, 162–163
Travel constrain
, 161–163
User generated content
hospitality
, 143–144
tourism
, 143–144
valuable information
, 142–143
Women
, 159–162
- Prelims
- Full Papers
- Developing Tourism in Remote Communities: An Open Architecture Approach
- Opportunities and Challenges Faced in International Sport Participation: Migration Motivations and Leisure Constraints of United States Athletes When Playing Professional Volleyball Games in South Korea
- Work Values and Organizational Performance: The Mediation Effect of Organization Citizenship Behavior in Family Hotels in Emerging Markets
- Luxury Tourism in Remote Destinations: An Inquiry into Sustainability
- Customer Loyalty and Retention in the Restaurant Industry of Pakistan
- Impacts of Environmental Change on Place Attachment in a Small-Island Destination
- Insight into How Market Orientation Impacts Marketing Performance in the Hotel Industry of Ghana
- The Effect of User-Generated Contents on Travelers' Selection of Environmentally Friendly Guesthouses
- Research Notes
- Perceptions of Benefits and Constraints of Leisure Travel for Pregnant Women: A Qualitative Study
- What a Waste: Confronting Consumer Food Waste Behavior in Hospitality Settings
- Index