Index

Advances in Hospitality and Leisure

ISBN: 978-1-78769-304-3, eISBN: 978-1-78769-303-6

ISSN: 1745-3542

Publication date: 5 December 2018

This content is currently only available as a PDF

Citation

(2018), "Index", Advances in Hospitality and Leisure (Advances in Hospitality and Leisure, Vol. 14), Emerald Publishing Limited, Leeds, pp. 183-190. https://doi.org/10.1108/S1745-354220180000014012

Publisher

:

Emerald Publishing Limited

Copyright © 2019 Emerald Publishing Limited


INDEX

A-Friend-of-Xitou Cardholders
, 102

Acceleration
, 179, 180

Accidental culinary tourists
, 8

Activity involvement
, 44

Aesthetic(s)
, 173–174

enjoyment of city
, 174

ethicist
, 178

sense of world
, 174

Søren Kierkegaard’s concept of
, 175–176

Aestheticization of economy
, 174–175

Affective commitment
, 134, 135

Agriculture
, 163

Amenities
, 47

AMOS
, 122

output after model modified
, 124

Analysis of variance (ANOVA)
, 10–11

Apathetic attendees
, 7–8

Apathetic attendees
, 8

Arcades Project, The (Benjamin)
, 175

Assurance, LODGSERV measure
, 60

Attitude association
, 116

Attraction
, 42

Attribute association
, 116

Australian T QUAL accreditation system
, 27

Average monthly rainfall
, 97, 98

Average monthly temperature
, 96–97

Average of variance extracted (AVE)
, 49, 65, 139–140, 154

Band
, 47

Begriffsgeschichte (history of concepts)
, 179

Benefits association
, 116

Bootstrap t-statistics test
, 140

Brand association
, 114, 115, 118, 123

impact of consumer value co-creation on
, 127

facets
, 116

Brand awareness
, 114

Brand connotation
, 114

Brand equity
, 113–115

model of impact of value creation on
, 117

Brand intentionality
, 115, 116

Brand knowledge
, 113

Brand loyalty
, 114, 115, 116, 118

impact of consumer value co-creation on
, 127–128

Brand reliability
, 115, 116

Brand strength
, 114

Brand trust
, 115, 116

impact of consumer co-creation of value on
, 125–126

Brand value
, 114

Capitalism
, 180

Capitalistic market system
, 180

CEDES taxonomy
, 18–19

Centrality to lifestyle
, 42

Chiayi City International Band Festival (CIBF)
, 44

China

continuity
, 82

cruise ports in
, 82

policy
, 84

significance of location
, 82, 83

China Cruise and Yacht Industry Association (CCYIA)
, 82

Chinese market
, 76

Clean India Mission
, 166

Climate
, 179

Cloud model
, 80

CMIN
, 122, 123

Co-creation (see also Value co-creation)

data analysis
, 47

data collection
, 47, 48

hypothesis testing
, 49–52

as mediator
, 51

methodology
, 44

practical implications
, 52–53

purpose of study
, 42–44

questionnaire design
, 44–47

research framework and hypotheses testing
, 44

sample characteristics
, 48–49

theoretical implications
, 53–54

Cognition
, 135

Cohen’s f 2 effect size
, 140

Commitment
, 134

in market orientation practices
, 144

Common-method variance (CMV)
, 139

Community-based tourism
, 164

Comparative fit index (CFI)
, 122

Competitiveness analysis

cloud model
, 80

cruise port evaluation indicators
, 80–82

cruise ports in China
, 82–84

of cruise ports in eight Chinese cities
, 88

cruise tourism industry scale
, 85

development of cruise ports
, 78–79

economic impact of cruise tourism
, 77

entropy and expected values
, 87–88

environmental issues concerning cruise ports
, 79

expert’s questionnaire collection
, 84–85

experts’ assessment of Sanya as cruise port
, 86

passengers’ satisfaction of cruise ports
, 77–78

purpose of study
, 76–77

residents’ perceptions
, 79–80

Sanya cruise port’s numerical evaluation
, 86

Composite reliability (CR)
, 49

Compound Annual Growth Rate (CAGR)
, 80

Compulsory national quality tourism scheme
, 28

Conceptual model
, 136

Confirmatory factor analysis (CFA)
, 47, 49–50, 153–154

Connotation of brand association
, 116

Conservationists
, 16

Consumer

experience
, 114

measurement
, 114

protection scheme
, 24

Consumer-based brand equity model (CBBE model)
, 113

Consumer-based concept model
, 114

Continuance commitment
, 134–135

Convenience sampling techniques
, 62–63

Corporate social responsibility (CSR)
, 162–163

expenditure range in Section
, 135, 165–166

in India
, 164–165

Correlation analysis
, 102

Country/region
, 33

Creating shared value (CSV)
, 179

Crime
, 25

Cross-sectional survey method
, 62–63

Cruise Lines International Association (CLIA)
, 76

Cruise port
, 76

in China
, 82–84

development
, 78–79

environmental issues concerning
, 79

evaluation indicators
, 80–82

passengers’ satisfaction
, 77–78

Cruise sector
, 77

Cruise tourism
, 75–76

economic impact
, 77

Culinary experience
, 13

Culinary preference(s)
, 5

factors
, 14–15

Culinary tourism
, 4, 5

Cultural heritage
, 5

Cultural tourism
, 3–4

Culture and religion factor
, 11, 17

Curve estimation

analysis
, 105, 106

procedure
, 95

Customer perceived value
, 115–117

impact of consumer value co-creation on
, 127

Customer retention
, 58

among hotels in emerging market
, 58

contributions, limitations and further research
, 69–70

hypotheses test
, 66–68

indirect effect of reliability quality
, 68

interrelationships among satisfaction, loyalty and retention
, 61

literature review
, 59

measures
, 63–64

mediating roles of customer loyalty and satisfaction
, 61–62

method
, 62, 64

reliability and validity test
, 65

sample
, 62–63, 64

service quality and retention
, 59–61

Customer value

co-creation
, 112

gain
, 115–116

loss
, 116

Customer(s)
, 60–61

customer-contact employees
, 152–153

customer–supplier dynamics
, 54

expectations
, 132

experience
, 58

loyalty and satisfaction
, 61–62

satisfaction
, 68

Degrees of freedom (DF)
, 122

Demographic characteristics
, 120, 121

Descriptive analysis (see also Competitiveness analysis)
, 47

Descriptive data analysis
, 30

Destination marketing organizations (DMOs)
, 43

Devotees
, 17

Dialog, Access, Risk-Assessment, and Transparency theory (DART theory)
, 113, 117–118

of value co-creation theory
, 115, 116

Dialog interaction
, 127

Directorate-General of Budget (DGOB)
, 100

Discriminant validity
, 154

Diversionary culinary tourists
, 6

Domestic trips
, 98, 99

E path-weighting scheme
, 139

Economic impact of cruise tourism
, 77

Ecotourism
, 94, 95, 107, 167

Emotional value
, 117

Empathy, LODGSERV measure
, 60

Empowerment
, 151

Endogenous latent variables
, 122

Endogenous Tourism Project/Rural Tourism Scheme (2003)
, 164

Entertainment dimension
, 174

Entropy
, 80–81, 85

Environmental issues concerning cruise ports
, 79

Environmental sensitivity
, 13, 16

Ethical aesthetist
, 178

Ethics

aestheticization of economy
, 174–175

through aesthetics in tourism
, 173–174

assumption and research question
, 176

Kierkegaard’s view of experience economy
, 177

responsible effort of Tivoli Gardens
, 177–178

responsible experience economy
, 178–179

Søren Kierkegaard’s concept of
, 175–176

European Tourism for Quality Schemes
, 27

Existential culinary tourists
, 6

Exogenous latent variables
, 121

Expected value
, 80–81, 85

Expedia
, 26

Experience economy
, 174–175

Kierkegaard’s view of
, 177

responsible
, 178–179

Experience seekers
, 7, 16–17

Expert

“experts” type of tourism
, 9

questionnaire collection
, 84–85

Exploration
, 13

Exploratory factor analysis (EFA)
, 10–11

Explorers
, 17–18

Feelings
, 150

Festival
, 43

Financial accounting conceptual model
, 114

Food

and beverages
, 3–4

tourists
, 8

and wine tourists
, 8

Forest park(s)
, 94

management in Taiwan
, 94

Forest recreation areas
, 100

Functional value
, 117

Gastronomy model
, 6

Ghana
, 58

Ghana’s hotel industry
, 132

contributions, limitations and research implications
, 143–144

hypotheses test
, 140–142

linking management commitment to market orientation practices
, 134–136

literature review
, 133

management commitment
, 142–143

market orientation
, 132–134

measurement
, 137–139

procedure
, 139

reliability and validity test
, 139–140

sample
, 136–137

systematic bias test
, 140

Ghanaian economy
, 132, 137

Global tourism market
, 4

Goodness-of-fit index (GFI)
, 122

Gross domestic product (GDP)
, 3–4

Hedonism
, 176

Holiday days per month
, 97

Homeport
, 76–77

Hong Kong
, 28–29, 35–36

HKTB
, 28

impact and users perception of TQS
, 27–28

literature review
, 25

methods
, 29–30

results
, 30–35

tourism quality service scheme
, 24

TQSs
, 24

UNWTO
, 26

Hong Kong Tourism Board (HKTB)
, 28

Hospitality
, 151

companies and tourism NGOs
, 168–169

industry
, 5

Hotel industry (see also Ghana’s hotel industry)
, 57–58

CFA
, 153–154

humor leadership in
, 150

literature review and research hypotheses
, 150–152

methods
, 152–153

standardized structural estimation
, 156

variances
, 154–155

Humor
, 149

CFA
, 153–154

leadership
, 150, 151, 153

literature review and research hypotheses
, 150–152

methods
, 152–153

standardized structural estimation
, 156

variances
, 154–155

Hypotheses test
, 66–68, 116–118, 125, 140–142

In-depth interviews
, 144

Incremental fit index (IFI)
, 122

India

Indian tourism sector
, 163

Tourism NGOs
, 166–168

India Brand Equity Foundation (IBEF)
, 163

Indian Companies Act (2013)
, 165

Innovative behavior
, 152, 153

Innovators
, 7

Input–output analysis (I–O analysis)
, 77

Intelligence dissemination
, 133, 143

Intelligence generation
, 133, 143

International tourists to South Africa

conservationists
, 16

culinary preference factors
, 14–15

devotees
, 17

experience seekers
, 16–17

explorers
, 17–18

implications
, 18–19

limitations
, 19–20

literature review
, 5–9

methodology
, 10

principal component factor analysis
, 11

purpose
, 5

questionnaire
, 10

sample
, 10

socialisers
, 18

socio-demographic and travel profile
, 12–13

statistical analysis
, 10–11

‘Interested’ group
, 9

Involvement
, 42

Job performance measurement
, 152

Kurtosis coefficient
, 121

Likert-scale
, 139

Linear regression analysis model
, 95, 102, 105

Linear regression residuals statistics
, 104

LISREL software
, 120

Local delicacies
, 47

Local products
, 44

Localisation seekers
, 7

Lodging quality index (LQI)
, 60

LODGQUAL measure
, 60

LODGSERV measure
, 60

Low merchant membership
, 36

Loyalty, customer
, 61

Mafengwo website
, 112

Mainland China, number of tourists from
, 99–100

Management commitment
, 133, 138–139, 143–144

linking to market orientation practices
, 134–136

Marching Carnival (see Band parade)
, 57–58

Market intelligence
, 132, 133–134

Market orientation
, 132–133, 144

linking management commitment to
, 134–136

practices
, 134

Market-based brand power model
, 114

MARKOR

framework of market orientation
, 143

scale
, 137

Measurement items
, 119–120

Mediating roles of customer loyalty and satisfaction
, 61–62

Model

construction
, 115–116

test
, 120–121

“Monster Village”
, 101

Monthly Gross Domestic Product (MGDP)
, 95

per capita
, 100

Multi-interest visitors
, 9

National tourism policy
, 163

Natural disaster, severity of
, 100–101

NGOs (see also Tourism NGOs)
, 166–167

Non-innovators
, 7

Nononline brand equity
, 114

Normative commitment
, 135

Normed fit index (NFI)
, 122

Novices
, 9

Off-shore tour pace
, 78

One-factor test
, 140

Online brand equity
, 114

Online travel agencies (OTA) (see also Tourism)
, 112

factor loading for observed variable
, 122

literature review
, 112–115

methodology
, 115–118

results
, 118–123

Online travel websites
, 112

Opening-up policy
, 105

Opportunistic culinary tourists
, 8

Organizational commitment
, 135

Passengers’ satisfaction of cruise ports
, 77–78

Perceived quality
, 114

Perceived value
, 114

Place attachment
, 42, 44

Place dependence
, 42

Place identity
, 42

PLS-SEM
, 139

Port(s)

of call
, 76–77

competitiveness
, 78

privatization
, 78

Potentials
, 9

Proprietary brand equity
, 114

Psychological empowerment
, 150, 151, 153, 155

Public–private partnerships
, 164

Qualitative leap
, 177

Quality of service
, 25

Quality service providers
, 28

Quality Tourism Services (QTS)
, 24–25, 32

Quality Tourism Services Association (QTSA)
, 31

Questionnaire development process
, 10

“Questionnaire Star”
, 120

Qyer website
, 112

Regression analysis
, 104

Reliability
, 121, 139–140

LODGSERV measure
, 60

quality
, 63

test
, 65

Residents’ perceptions
, 79–80

Responsible experience economy
, 178–179

Responsiveness

to intelligence
, 133

LODGSERV measure
, 60

Retention, customer
, 61

Risk
, 27–28

assessment
, 24

perception
, 25–26

risk-assessment for brand association
, 123

Root-mean-square error of approximation (RMSEA)
, 122

Rule of thumb
, 139

Rural tourism
, 163–164

project development
, 163–164

Sampling technique
, 120

Sanya’s cruise port
, 84–85

Satisfaction, customer
, 61

Satisfied spenders
, 7–8

Seasonality
, 79, 101

Second-order CFA
, 49–50

Section 135 of new Companies Act (2013)
, 162, 163, 165

range of CSR expenditure in
, 165–166

Sectoral tourism businesses
, 24

Segmentation
, 4

Selective epicureans
, 5–6

Self-expression
, 42

Serious epicureans
, 6

Service

delivery
, 58

organizations
, 151–152

providers
, 58

quality and retention
, 59–61

SERVQUAL model
, 59

Severity of natural disaster
, 100–101

Signalling quality
, 27

Skewness
, 121

Skill development
, 162, 163, 165, 166

SmartPLS version 3.2.3
, 139

Social behaviour theory
, 59

Social epicureans
, 6

Social exchange
, 59

theory
, 69

Social influence
, 11

Social media
, 25, 36

Socialisers
, 18

Society
, 180

Socio-economic development
, 4

Sociodemographic profile of respondents
, 48–49

Sociology
, 6

Sophisticated capitalism
, 180

South Africa
, 4

international tourists to
, 3–20

tourists to national parks in
, 4

Spearman’s rank-order correlation
, 10–11

SPSS software
, 120–121, 140

Standardized root mean square residual (SRMR)
, 66, 140

Standardized β coefficient
, 51

Statistical analysis
, 10–11

Strategic partnerships
, 168–169

Stress
, 132

Structural equation(al) model (SEM)
, 44

correction
, 121–123

results
, 126

Structural model testing hypotheses
, 50–51

Sustainability
, 179

Sustainable livelihoods
, 163–164

Sustainable methods
, 16

Systematic bias test
, 140

Taiwan

forest park management in
, 94

“visiting relatives in China” program
, 99

Tangibility quality
, 63

Tangibles, LODGSERV measure
, 60

Taste seekers
, 7

Tentative tag-a-longs
, 8

Three-component model (TCM)
, 134

Tivoli Gardens, responsible effort of
, 177–178

Tourism (see also Online travel agencies (OTA))
, 3–4, 41–42, 57–58, 75–76, 151, 174

attractions
, 47

barriers to
, 163–164

development
, 59, 80, 162

enterprises
, 24

marketers
, 5

segmentation studies
, 5

tourism-oriented NGOs
, 167

tourism-related services
, 44

Tourism growth under India’s new CSR regime

barriers to tourism development
, 163–164

CSR in India
, 164–165

hospitality companies and tourism NGOs
, 168–169

population
, 161–162

range of CSR expenditure in Section
, 135, 165–166

Section
, 135, 165

tourism NGOs in India
, 166–168

Tourism NGOs

hospitality companies and
, 168–169

in India
, 166–168

Tourism quality schemes (TQSs)
, 24, 33

impact and users perception
, 27–28

Tourist activities
, 42

Tourist arrivals
, 94

A-Friend-of-Xitou Cardholders
, 102

average monthly rainfall (affected by)
, 97

average monthly temperature (affected by)
, 96–97

correlation analysis
, 102

curve estimation analysis
, 105

data
, 96

data analyses
, 95

explanatory variables
, 96–102

linear regression analysis
, 102, 105

MGDP per capita
, 100

“Monster Village”
, 101

number of domestic trips
, 98, 99

number of holiday days per month
, 97

number of tourists from Mainland China
, 99–100

seasonality
, 101

selection of research variables
, 95–96

severity of natural disaster
, 100–101

study site
, 95

Traditional cuisine or culture
, 17–18

Trained workforce shortage
, 163

Transparency for brand association
, 123

Travel decision making
, 25–26

Travel-related services
, 77

TripAdvisor
, 26

TripAdvisor-like function
, 36

“Two-day weekend” policy
, 97

Two-step approach
, 140

Two-tier measurement model
, 114

Typhoon Herb
, 101

Typhoon Mindulle
, 101

Typhoon Morakot
, 101

Typhoon Nari
, 101

United Nations Development Program (UNDP)
, 164

United Nations World Tourism Organization (UNWTO)
, 26

User-generated content (UGC)
, 36, 112

Validity
, 121

test
, 65, 139–140

Value co-creation (see also Co-creation)
, 112

theory
, 112–113

Value creation process
, 42, 43

Variable correlation analysis
, 103

Village tourism
, 163–164

“Visiting relatives in China” program
, 99

Volunteer tourism programs
, 167

Weather
, 179

Web-based information
, 36

Wine tourists
, 8

Xitou Nature Education Area (XNEA)
, 95

tourist arrival in months
, 96