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The Influence of Bad Credit on Consumers’ Identities

Qualitative Consumer Research

ISBN: 978-1-78714-492-7, eISBN: 978-1-78714-491-0

ISSN: 1548-6435

Publication date: 1 August 2017

Abstract

Originality/value

This study is different from previous work in several ways. We focus on identity deformation due to bad credit. By analyzing a crisis response that transcends the specific impetus of bad credit, we extend identity theory by developing an insight into “identities-in-crisis.” We also provide a theoretical framework and explore how consumers’ identities are deformed and renegotiated.

Keywords

Acknowledgements

Acknowledgment

The author thanks the Filene Research Institute for financial support for this research and gives special thanks to the wonderful participants who willingly shared the dark secrets of their lives.

Citation

Compeau, L.D. (2017), "The Influence of Bad Credit on Consumers’ Identities", Qualitative Consumer Research (Review of Marketing Research, Vol. 14), Emerald Publishing Limited, Bingley, pp. 51-77. https://doi.org/10.1108/S1548-643520170000014006

Publisher

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Emerald Publishing Limited

Copyright © 2017 Emerald Publishing Limited