TY - CHAP AB - Purpose This study documents the role of relational trust in an afterschool organization and its influences on young people’s experiences.Design/methodology/approach Through a 10-month ethnographic study of one afterschool program that teaches teens how to make documentaries, I demonstrate that the confluence of blurred organizational goals; weak relational trust among staff; and funding pressures may have the unintended consequence of exploiting students for their work products and life stories.Findings The study finds that, while not all organizations function with student work at its center, many afterschool organizations are under increasing pressures to document student gains through tangible measures.Practical implications Implications from these findings reveal the need for developing strong relationships among staff members as well as establishing transparency in funding afterschool programs from within the organization and from foundations in order to provide quality programming for young people.Originality/value This study informs organizational theory, specifically in terms of measures of variation in relational trust within an organization and its influence on young people. This chapter includes student accounts of experiences with staff to enhance the significance of relational trust. VL - 20 SN - 978-1-78635-046-6, 978-1-78635-045-9/1537-4661 DO - 10.1108/S1537-466120160000020009 UR - https://doi.org/10.1108/S1537-466120160000020009 AU - Lipschultz Jessica PY - 2016 Y1 - 2016/01/01 TI - Relational Trust: An Ethnographic Look at Staff and Students’ Relationships in an Afterschool Program T2 - Education and Youth Today T3 - Sociological Studies of Children and Youth PB - Emerald Group Publishing Limited SP - 251 EP - 279 Y2 - 2024/04/26 ER -