The field of industrial-organizational psychology has been unable to convince business executives that our science is able to effectively predict who will become valuable managers, let alone that our knowledge leads to measurable economic returns. The academic literature provides little guidance to a practitioner looking for guidance in regard to leadership development. We believe that leadership is complex and therefore requires a complex model to understand it and in turn aid leadership selection and development. We recommend focusing on defining specific leadership skills according to a leader's responsibilities and expected results or work outcomes to build taxonomy of leadership roles and work outcomes. To demonstrate the business case for engaging our field's services, we propose our field would be aided by adopting some concepts of a discipline widely accepted by executives, total quality management (TQM). An example of how TQM can be applied to leadership selection and development is presented.
Killian, J.H., Miller, C.E., Holmes, C.W. and Stevens, H.P. (2011), "Working toward a model of demonstrated value in predicting and developing leadership success", Mobley, W.H., Li, M. and Wang, Y. (Ed.) Advances in Global Leadership (Advances in Global Leadership, Vol. 6), Emerald Group Publishing Limited, Bingley, pp. 217-242. https://doi.org/10.1108/S1535-1203(2011)0000006012
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