From error prevention to error learning: The role of error management in global leadership

Abstract

Transformational, charismatic, and related leadership theories play an important role in understanding how leaders motivate better performance. However, these approaches have paid surprisingly little attention to the management of error in organizations. In fact, current studies in transformational leadership tend to define the management of error as one of the negative features of leadership. Preventing error and learning from error is a high profile leadership role in a wide variety of global industries, and therefore, it is important that leadership theories encompass this critical task. We draw on different streams of research to provide a more integrated and positive approach to leadership and the management error. Studies of error management culture provide insights into the organizational systems that are important for responding and learning from error. We discuss how error learning culture can inform the leadership behaviors that will enhance learning from error. We also draw on regulatory focus theory to show how managing error can be differentiated from other leadership activities. The integration of these ideas with current leadership theory provides a more comprehensive framework for understanding the role of leadership when error management is critical. We present this integrated framework and discuss how cultural factors are likely to shape the role of error management in a variety of global contexts.

Citation

Alonso Rodriguez, M. and Griffin, M.A. (2009), "From error prevention to error learning: The role of error management in global leadership", Mobley, W.H., Wang, Y. and Li, M. (Ed.) Advances in Global Leadership (Advances in Global Leadership, Vol. 5), Emerald Group Publishing Limited, Leeds, pp. 93-112. https://doi.org/10.1108/S1535-1203(2009)0000005008