TY  - CHAP
AB  - Purpose – The purpose of this chapter is to explore the implications of viewing group decision-making through the lens of a social dilemma.Design/methodology/approach – The chapter reviews the literature on why group decision-making often fails to live up to its potential, and then applies the social dilemma perspective to develop new insights about how the limitations of group decision-making might be overcome.Findings – Applying the social dilemma perspective to group decision-making provides several prescriptions for group decision-making improvement by highlighting a critical distinction between participation and engagement.Limitations – An important limitation of applying the social dilemma perspective to group decision-making is that improving group engagement by redefining member duty carries the risk of energizing dissent that only questions the group's answer and not the group's question.Practical implications – The chapter refocuses the dialogue about group decision-making effectiveness away from “just” participation to include group member engagement.Social implications – A key social implication of this chapter is that all social behavior represents a social dilemma, and that viewing everyday social activities (such as group decision-making) as social dilemmas can help identify new ways to understand cooperation failures and thereby improve future cooperation in groups.Originality/value – The chapter extends and re-energizes research on group decision-making by providing a fresh lens – the social dilemma perspective – through which to understand and improve group decision-making failures.
VL  - 15
SN  - 978-1-78190-030-7, 978-1-78190-031-4/1534-0856
DO  - 10.1108/S1534-0856(2012)0000015014
UR  - https://doi.org/10.1108/S1534-0856(2012)0000015014
AU  - Northcraft Gregory B.
AU  - Rockmann Kevin W.
ED  - Margaret A. Neale
ED  - Elizabeth A. Mannix
PY  - 2012
Y1  - 2012/01/01
TI  - Engaging Groups and Organizational Decisions: A Social Dilemma Perspective
T2  - Looking Back, Moving Forward: A Review of Group and Team-Based Research
T3  - Research on Managing Groups and Teams
PB  - Emerald Group Publishing Limited
SP  - 279
EP  - 304
Y2  - 2024/05/10
ER  -