The contributors of this volume provide new insights and perspectives on discretionary behaviors in educational organizations. Such behaviors have long been recognized as essential to organizational effectiveness. Long ago Barnard (1938) characterized the willingness of individual employees to contribute cooperative efforts to an organization as indispensable. Katz and Kahn (1966) argued that extra-role behaviors are crucial in improving organizational effectiveness and that when individuals only perform prescribed duties, failure is inevitable.
DiPaola, M. (2012), "Foreword", Duyar, I. and Normore, A. (Ed.) Discretionary Behavior and Performance in Educational Organizations: The Missing Link in Educational Leadership and Management (Advances in Educational Administration, Vol. 13), Emerald Group Publishing Limited, Bingley, pp. xiii-xiv. https://doi.org/10.1108/S1479-3660(2012)0000013004Download as .RIS
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