TY  - CHAP
AB  - AbstractPurpose – Past literature suggests that the performance and turnover of the subordinate are affected by the support, abuse, and feedback provided by the supervisor. In this study, we posit that support, abuse, and feedback in an accounting firm, are in turn, affected by the supervisor's personality, as defined by the Big Five personality factors.
Methodology/approach – We conducted a web-based study with 115 accountants from a top 100 US accounting firm. The accountants completed questionnaires related to the personality of their supervisors along with questionnaires related to the support, abuse, and feedback they received from their supervisors. We analyzed the data using factor analysis and multiple regression.
Findings – We hypothesize that Openness and Agreeableness increase support; Neuroticism increases abuse, but less so if the supervisor is an Extravert; and Extraversion and Conscientiousness increase feedback. Among the hypothesized relationships, all are supported except the relationship between Openness and support. Additional findings are that Extraversion and Conscientiousness increase support; Agreeableness and Conscientiousness decrease abuse; and Agreeableness increases feedback.
Research implications – Our study contributes to the literature by demonstrating the relationship between the personality traits of supervisors and their behavior toward subordinates in an accounting setting. The results of our study can be used in identifying the supervisors who have the right personality for the position, which will likely improve the work environment and reduce turnover.
VL  - 23
SN  - 978-1-83867-402-1, 978-1-83867-401-4/1475-1488
DO  - 10.1108/S1475-148820200000023005
UR  - https://doi.org/10.1108/S1475-148820200000023005
AU  - Saadullah Shahriar M.
AU  - Bailey Charles D.
AU  - Awadallah Emad
ED  - Khondkar E. Karim
PY  - 2020
Y1  - 2020/01/01
TI  - Effects of Supervisor's Personality on the Support, Abuse, and Feedback Provided to Junior Accountants
T2  - Advances in Accounting Behavioral Research
T3  - Advances in Accounting Behavioural Research
PB  - Emerald Publishing Limited
SP  - 119
EP  - 140
Y2  - 2024/04/24
ER  -