Exploring interpersonal behavior and team sensemaking during health information technology implementation

Abstract

Value/originality

We are among the first to focus on project teams tasked with HIT implementation. This research extends our understanding of how leaders’ behaviors might facilitate or impeded speaking up among project teams in health care settings.

Citation

Kitzmiller, R.R., McDaniel, R.R., Johnson, C.M., Lind, E.A. and Anderson, R.A. (2013), "Exploring interpersonal behavior and team sensemaking during health information technology implementation", Leading in Health Care Organizations: Improving Safety, Satisfaction and Financial Performance (Advances in Health Care Management, Vol. 14), Emerald Group Publishing Limited, Bingley, pp. 119-144. https://doi.org/10.1108/S1474-8231(2013)00000140010