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Exploring interpersonal behavior and team sensemaking during health information technology implementation

Leading in Health Care Organizations: Improving Safety, Satisfaction and Financial Performance

ISBN: 978-1-78190-633-0

ISSN: 1474-8231

Publication date: 31 July 2013

Abstract

Value/originality

We are among the first to focus on project teams tasked with HIT implementation. This research extends our understanding of how leaders’ behaviors might facilitate or impeded speaking up among project teams in health care settings.

Keywords

Citation

Kitzmiller, R.R., McDaniel, R.R., Johnson, C.M., Lind, E.A. and Anderson, R.A. (2013), "Exploring interpersonal behavior and team sensemaking during health information technology implementation", Leading in Health Care Organizations: Improving Safety, Satisfaction and Financial Performance (Advances in Health Care Management, Vol. 14), Emerald Group Publishing Limited, Bingley, pp. 119-144. https://doi.org/10.1108/S1474-8231(2013)00000140010

Publisher

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Emerald Group Publishing Limited

Copyright © 2013 Emerald Group Publishing Limited