Exploring interpersonal behavior and team sensemaking during health information technology implementation
Leading in Health Care Organizations: Improving Safety, Satisfaction and Financial Performance
ISBN: 978-1-78190-633-0
ISSN: 1474-8231
Publication date: 31 July 2013
Abstract
Value/originality
We are among the first to focus on project teams tasked with HIT implementation. This research extends our understanding of how leaders’ behaviors might facilitate or impeded speaking up among project teams in health care settings.
Keywords
Citation
Kitzmiller, R.R., McDaniel, R.R., Johnson, C.M., Lind, E.A. and Anderson, R.A. (2013), "Exploring interpersonal behavior and team sensemaking during health information technology implementation", Leading in Health Care Organizations: Improving Safety, Satisfaction and Financial Performance (Advances in Health Care Management, Vol. 14), Emerald Group Publishing Limited, pp. 119-144. https://doi.org/10.1108/S1474-8231(2013)00000140010
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:Emerald Group Publishing Limited
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