TY  - CHAP
AB  - Hidden behind such frequently used phrases as “The system/policy requires …,” “The organization has decided…” is one simple fact. Systems/policies don't drop from the sky etched in stone tablets and organizations don't decide anything. People make decisions and design systems and write policies. Embracing this fact increases the likelihood that the provision of health care emanates from a “care dealership” in contrast to a “car dealership.” Ignoring this fact leads to less humane, less effective, and more costly health care. This chapter will challenge all of us concerned with caring for all of us – from Organizational Development (OD). Practitioners to CEOs to … to … all of us at some point in our lives – to step up to the need to transform our most basic paradigms. To remind ourselves that human beings give birth to, nurture, sustain, and care for that which we call an organization. In so doing, we will be able to begin to act from the premise that a health care organization is itself a living breathing human organism, a “Patient” in need of care. The quality of care we afford this “Patient” directly and inevitably impacts the quality of care we are afforded as patients. Acting from this premise will transform all of health care, all “care dealerships” … and potentially “car dealerships” as well. OD professionals, therefore, can propel us all to a fourth dimension of caring for all of us.
VL  - 10
SN  - 978-0-85724-709-4, 978-0-85724-710-0/1474-8231
DO  - 10.1108/S1474-8231(2011)0000010026
UR  - https://doi.org/10.1108/S1474-8231(2011)0000010026
AU  - Rubin Irwin M.
ED  - Jason A. Wolf
ED  - Heather Hanson
ED  - Mark J. Moir
ED  - Len Friedman
ED  - Grant T. Savage
PY  - 2011
Y1  - 2011/01/01
TI  - Health Care Organizations as “Patients”: Transforming the Fundamental OD Paradigm
T2  - Organization Development in Healthcare: Conversations on Research and Strategies
T3  - Advances in Health Care Management
PB  - Emerald Group Publishing Limited
SP  - 345
EP  - 365
Y2  - 2024/04/19
ER  -