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The Impact of Supervisor–Subordinate Relationships on Nurses' Ability to Solve Workplace Problems: Implications for their Commitment to the Organization

Organization Development in Healthcare: Conversations on Research and Strategies

ISBN: 978-0-85724-709-4, eISBN: 978-0-85724-710-0

ISSN: 1474-8231

Publication date: 6 July 2011

Abstract

The findings suggest that nurses rely on very small workplace networks (typically only one other person) with which they have strong ties. Further, in over half of the cases, the supervisor (the Nurse Unit Manager (NUM)) holds the centric position. Moreover, for those nurses who did not include the NUM in their workplace network, their position appears even worse. For example, the usual reason given by nurses for not including the NUM was that the NUM was unavailable. This is a concern for health care management because the past two decades have delivered many changes to the nursing profession, including a reduction in the number of nursing positions and subsequent higher workloads. The consequences suggest that without effective workplace networks, nurses are working under conditions where solving problems is more difficult.

Keywords

Citation

Brunetto, Y., Farr-Wharton, R. and Shacklock, K. (2011), "The Impact of Supervisor–Subordinate Relationships on Nurses' Ability to Solve Workplace Problems: Implications for their Commitment to the Organization", Wolf, J.A., Hanson, H., Moir, M.J., Friedman, L. and Savage, G.T. (Ed.) Organization Development in Healthcare: Conversations on Research and Strategies (Advances in Health Care Management, Vol. 10), Emerald Group Publishing Limited, Bingley, pp. 215-237. https://doi.org/10.1108/S1474-8231(2011)0000010019

Publisher

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Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited