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Addressing Dysfunctional Relations Among Health Care Teams: Improving Team Cooperation through Applied Organizational Theories

Organization Development in Healthcare: Conversations on Research and Strategies

ISBN: 978-0-85724-709-4, eISBN: 978-0-85724-710-0

ISSN: 1474-8231

Publication date: 6 July 2011

Abstract

Previous research has demonstrated that communication failure and interpersonal conflicts are significant impediments among health care teams to assess complex information and engage in the meaningful collaboration necessary for optimizing patient care. Despite the prolific research on the role of effective teamwork in accomplishing complex tasks, such findings have been traditionally applied to business organizations and not medical contexts. This chapter, therefore, reviews and applies four theories from the fields of organizational behavior (OB) and organization development (OD) as potential means for improving team interaction in health care contexts. This study is unique in its approach as it addresses the long-standing problems that exist in team communication and cooperation in health care teams by applying well-established theories from the organizational literature. The utilization and application of the theoretical constructs discussed in this work offer valuable means by which the efficacy of team work can be greatly improved in health care organizations.

Keywords

Citation

Horwitz, S.K., Horwitz, I.B. and Barshes, N.R. (2011), "Addressing Dysfunctional Relations Among Health Care Teams: Improving Team Cooperation through Applied Organizational Theories", Wolf, J.A., Hanson, H., Moir, M.J., Friedman, L. and Savage, G.T. (Ed.) Organization Development in Healthcare: Conversations on Research and Strategies (Advances in Health Care Management, Vol. 10), Emerald Group Publishing Limited, Bingley, pp. 173-197. https://doi.org/10.1108/S1474-8231(2011)0000010017

Publisher

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Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited