This chapter integrates the TIP and KIP literatures to develop an integrated framework for understanding and overcoming the UACs from HIT implementation. The framework is applied to existing evidence on UACs from CPOE implementation, to explain why they occur, and how they may be overcome. The application and ensuing discussion provide insight into strategies for successful HIT implementation in healthcare organizations, as well as recommendations for future research.
Rangachari, P. (2010), "Overcoming the unintended adverse consequences of implementing health IT through human resource and knowledge management", Fottler, M., Khatri, N. and Savage, G. (Ed.) Strategic Human Resource Management in Health Care (Advances in Health Care Management, Vol. 9), Emerald Group Publishing Limited, Bingley, pp. 163-193. https://doi.org/10.1108/S1474-8231(2010)0000009011Download as .RIS
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