Empirical evidence indicates that effective management of resources to implement strategy in a balanced scorecard (BSC) system is essential. We present a mathematical model for allocating limited resources in the BSC strategy implementation process.
The proposed facilitated negotiation model provides a systematic approach to prioritizing strategic initiatives in the design and implementation of a BSC.
Our joint decision model prioritizes strategic initiatives and concurrently calculates the optimal (or approximately optimal) set of BSC targets and weights, given multiyear resource restrictions.
The model assumes full, open, and truthful exchange of information between the parties; an assumption that may exclude many organizations.
We address an important gap in the BSC literature on how organizations can effectively link strategy to the potential constraint of resource budgets.
Quantitative models are being used in practice for allocating resources, but we are not aware of their use by organizations for allocating resources in a BSC application.
We wish to thank the Editor, Professor John Y. Lee, and the reviewers for their valuable comments that helped improved the article. Dr. Hemantha S. B. Herath acknowledges research funding from the Social Sciences and Humanities Research Council (SSHRC) of Canada (Grant nos: 410-2009-1398 and 410-2004-758).
Herath, H.S.B., Bremser, W.G. and Birnberg, J.G. (2014), "A Balanced Scorecard Strategic Initiative Planning Model with Resource Constraints", Advances in Management Accounting (Advances in Management Accounting, Vol. 24), Emerald Group Publishing Limited, Bingley, pp. 1-38. https://doi.org/10.1108/S1474-787120140000024001
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