Context-Levels-Culture: A Diagnostic Framework for Consulting to Diversity, Equity, and Inclusion Change in Organizations

Abstract

Scholarship on workplace diversity, equity, and inclusion (DEI) is voluminous. Nevertheless, there is relatively little work that examines DEI from an organization development and change (ODC) or systems perspective. As a result, there is no unified framework ODC practitioners can use for DEI diagnosis and intervention. The purpose of this chapter is to review the ODC literature with respect to DEI and propose a diagnostic Context-Levels-Culture (CLC) framework for understanding and addressing diversity-related challenges in organizations. We also present a case example of how this framework can be used in DEI consulting, including implications for future research and practice.

Citation

Golom, F.D. and Cruz, M. (2021), "Context-Levels-Culture: A Diagnostic Framework for Consulting to Diversity, Equity, and Inclusion Change in Organizations", (Rami) Shani, A.B. and Noumair, D.A. (Ed.) Research in Organizational Change and Development (Research in Organizational Change and Development, Vol. 29), Emerald Publishing Limited, Leeds, pp. 201-234. https://doi.org/10.1108/S0897-301620210000029009