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Taking Stock of 30 Years of Change Management: Is It Time for a Reboot?

Research in Organizational Change and Development

ISBN: 978-1-78714-436-1, eISBN: 978-1-78714-435-4

ISSN: 0897-3016

Publication date: 28 June 2017

Abstract

The world of management and technology has become accustomed to the notion of “2.0” advancements and transformative innovations. Is the field of Change Management/Organizational Development itself in this story? Not enough! We re-examine the field’s foundational beliefs, practices, focus, research directions, and value add. We conclude that there is strong evidence from the front line and from an IBM Case Study that the field must “reboot” – to rethink our methods and frameworks; the role and skills of change leadership for the future; change practitioner capabilities for the future; the metrics needed to evaluate progress; and the knowledge exchange between Academe and practitioners.

Keywords

Citation

Jick, T.D. and Sturtevant, K.D.M. (2017), "Taking Stock of 30 Years of Change Management: Is It Time for a Reboot?", Research in Organizational Change and Development (Research in Organizational Change and Development, Vol. 25), Emerald Publishing Limited, Bingley, pp. 33-79. https://doi.org/10.1108/S0897-301620170000025002

Publisher

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Emerald Publishing Limited

Copyright © 2017 Emerald Publishing Limited