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The Dialogic Mindset in Organization Development

Research in Organizational Change and Development

ISBN: 978-1-78350-311-7, eISBN: 978-1-78350-312-4

ISSN: 0897-3016

Publication date: 23 July 2014


Extending the argument made in Bushe and Marshak (2009) of the emergence of a new species of Organization Development (OD) that we label Dialogic, to differentiate it from the foundational Diagnostic form, we argue that how any OD method is used in practice will be depend on the mindset of the practitioner. Six variants of Dialogic OD practice are reviewed and compared to aid in identification of a Weberian ideal-type Dialogic Mindset, consisting of eight premises that distinguish it from the foundational Diagnostic Mindset. Three core change processes that underlie all successful Dialogic OD processes are proposed, and suggestions for future research offered.


Bushe, G.R. and Marshak, R.J. (2014), "The Dialogic Mindset in Organization Development", Research in Organizational Change and Development (Research in Organizational Change and Development, Vol. 22), Emerald Group Publishing Limited, Bingley, pp. 55-97.



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