The review suggests that organizations have trouble recognizing those exhibiting the highest levels of expertise in their midst. People in organizations also fail to identify the best advice and correct flawed ideas. Organizations may also rely on the “wisdom of crowds” strategy in situations in which that strategy actually misleads because too few people identify the best idea available.
Preparation of this chapter, and conduct of much of the research reported herein, was supported by a THRIVE center grant entitled “Cognitive habits of intellectual humility,” funded by the Templeton Foundation.
Dunning, D. (2015), "On Identifying Human Capital: Flawed Knowledge Leads to Faulty Judgments of Expertise by Individuals and Groups", Advances in Group Processes (Advances in Group Processes, Vol. 32), Emerald Group Publishing Limited, pp. 149-176. https://doi.org/10.1108/S0882-614520150000032006Download as .RIS
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