Over the past decade, the rapid evolution of social media has impacted the field of human resource management in numerous ways. In response, scholars and practitioners have sought to begin an investigation of the myriad of ways that social media impacts organizations. To date, research evidence on a range of HR-related topics are just beginning to emerge, but are scattered across a range of diverse literatures. The principal aim of this chapter is to review the current literature on the study of social media in HRM and to integrate these disparate emerging literatures. During our review, we discuss the existent research, describe the theoretical foundations of such work, and summarize key research findings and themes into a coherent social media framework relevant to HRM. Finally, we offer recommendations for future work that can enhance knowledge of social media’s impact in organizations.
Kluemper, D.H., Mitra, A. and Wang, S. (2016), "Social Media use in HRM", Research in Personnel and Human Resources Management (Research in Personnel and Human Resources Management, Vol. 34), Emerald Group Publishing Limited, pp. 153-207. https://doi.org/10.1108/S0742-730120160000034011Download as .RIS
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