TY  - CHAP
AB  - We extend the classical garbage can model to examine how individual differences in ability and motivation will influence organizational performance. We find that spontaneous coordination provided by an organized anarchy is superior when agents are equally competent. The Weberian bureaucracy of planned coordination is effective when problems require specialist knowledge. However, errors in matching problems to specialized agents are a central challenge for bureaucracies. Actual organizations, therefore, combine elements of organized anarchies and bureaucracies. Heterogeneous motivation compounds coordination problems, but is usually less important than competence. Our findings point to matching and interactive learning as fruitful areas for further study.
VL  - 36
SN  - 978-1-78052-713-0, 978-1-78052-712-3/0733-558X
DO  - 10.1108/S0733-558X(2012)0000036015
UR  - https://doi.org/10.1108/S0733-558X(2012)0000036015
AU  - Knudsen Thorbjørn
AU  - Stieglitz Nils
AU  - Yi Sangyoon
ED  - Alessandro Lomi
ED  - J. Richard Harrison
PY  - 2012
Y1  - 2012/01/01
TI  - Structure, Skill, and Ambition in Organizational Problem Solving
T2  - The Garbage Can Model of Organizational Choice: Looking Forward at Forty
T3  - Research in the Sociology of Organizations
PB  - Emerald Group Publishing Limited
SP  - 319
EP  - 345
Y2  - 2024/04/16
ER  -