Index

Technical Services in the 21st Century

ISBN: 978-1-80043-829-3, eISBN: 978-1-80043-828-6

ISSN: 0732-0671

Publication date: 8 January 2021

This content is currently only available as a PDF

Citation

(2021), "Index", Hines, S.S. (Ed.) Technical Services in the 21st Century (Advances in Library Administration and Organization, Vol. 42), Emerald Publishing Limited, Bingley, pp. 227-234. https://doi.org/10.1108/S0732-067120210000042017

Publisher

:

Emerald Publishing Limited

Copyright © 2021 Emerald Publishing Limited


INDEX

Academic libraries
, 6–7, 120–121

changing role of academic library technical services
, 155–157

Acquisition(s)
, 3

assessment
, 171–172

models
, 213–214

Acquisitions & Discovery Department (A&D Department)
, 84

Adaptation
, 37–38

Administrative Data Methods for Information Naming Systems (ADMINS)
, 42

American Association of University Professors (AAUP)
, 70

American Library Association (ALA)
, 7

American undergraduate/graduate model
, 33

Anglo-American Cataloging Rules, second edition (AACR2)
, 179

Article processing charges (APC)
, 203

Assessment
, 120–121

Association for Library Collections and Technical Services (ALCTS)
, 6, 40–41, 146–147

Task Force
, 40, 49–51

Association of American Colleges
, 70

Association of College & Research Libraries (ACRL)
, 7, 70, 119

Association of Library Collections and Technical Services (ALCTS)
, 107

Association of Research Libraries (ARL)
, 6, 8, 105

Authority control as outreach
, 26–27

Backlogs
, 25

Bargaining-unit faculty (BUF)
, 73–74

Bias
, 124

BIBFRAME Editor (BFE)
, 186

Bibliographic control
, 38, 42–45

Bibliographic ecosystem
, 42

Bibliographic Framework (BIBFRAME)
, 2, 177, 186–187

BIBFRAME 1. 0 pilot project
, 134

BIBFRAME 2. 0 pilot project
, 134, 145

building foundation for
, 139

collaboration between cataloging/metadata team and digital services team
, 150

differences from MARC
, 139–145

from experimentation to implementation
, 133–139

flexible mindset
, 146–147

as future library metadata
, 132–133

future metadata landscape
, 146–150

initiative
, 133

knowledge of BIBFRAME, RDA, and other ontologies
, 147–148

knowledge of MARC21 and capability to using MarcEdit and OpenRefine
, 149

ontology
, 144–145

RDF and XML
, 148–149

Bibliographic Record Cooperative Program (BIBCO)
, 136

Big Deal
, 193–194

breaking
, 195–197

campus conversations
, 200–201

changes in consortia
, 207–209

changes in technical services
, 209–211

decision & data analysis
, 198–200

experiences with breaking
, 197–206

opportunities and challenges
, 204–206

publisher negotiations
, 201–203

rationale
, 197–198

transformative agreements
, 206–207

Black, Indigenous, and other People of Color (BIPOC)
, 25–26

British Library
, 41, 43

BusinessDictionary. com
, 15

California Digital Library (CDL)
, 208

Cambridge English Dictionary
, 15

Campus conversations
, 200–201

Carnegie Mellon University (CMU)
, 206–207

Carte blanche
, 64

Catalog
, 42

Catalogers
, 26, 104–105

Cataloging. See also Library cataloging
, 21–24, 42, 72, 104

assessment
, 72

catalogers and materials location
, 111–112

communication structure satisfaction
, 112–113

defined hierarchy and responsibilities
, 114–115

demographics
, 107–108

ideal reporting department
, 113

keeping cataloger with materials
, 115

leaders and managers
, 176

literature review
, 104–106

and metadata professionals
, 146–147

methodology
, 106–107

mindset to linked data
, 182–184

priority setting
, 111, 114

regular meetings, documentation, and transparent workflows
, 114

reporting structure
, 109–111

reporting structures and materials location
, 108

satisfaction with reporting structure
, 109

standards
, 132

suggestions for future research
, 115

suggestions for improvements
, 113–115

survey design
, 106–107

survey promotion and timeline
, 107

survey results
, 107–109

Change management
, 59–60

Closed systems
, 36–37

Coding
, 9

Coercive isomorphism
, 33

Coevolution to edge of chaos
, 37–38

Collaborations with public services
, 27–28

Collections
, 122

Collections Advisory Committee (CAC)
, 198

Complex adaptive systems (CASs)
, 1, 32

characteristics
, 37–38

comparative analysis
, 39–43

cost savings to asset maximization
, 49–51

crisis of higher education
, 32–33

effect on research libraries
, 33–34

effect on technical services
, 34–35

interpretation
, 48–52

in library science
, 36

literature review
, 36–38

methodology
, 38–39

nested hierarchies and levels of aggregation in
, 43

next steps
, 51–52

research questions
, 35

statement of problem
, 35

Complexity theory
, 36

Connotations
, 122

Consortia services
, 16

Content analysis
, 7

Cooperative Online Serials Program (CONSER)
, 136

CORAL
, 96

Cornell University
, 196

Cost
, 122

Cost per use (CPU)
, 198

Course load
, 71–72

Course unit equivalents (CUE)
, 77–78

Cross-training
, 89

cycle of work/staff ownership of work
, 98

developing strategies
, 99

E-resource management
, 85

improving communication
, 98–99

monographs model
, 94

organizational models
, 86–87

package management
, 87–88, 90

relationship building
, 99

serials model
, 90–91

supporting staff and evolving skills
, 88–89

transformative benefits of life cycle package management
, 100–101

work management
, 87–88

workflow support and electronic resource management systems
, 99–100

workflows
, 91–95

CUNY’s workload policy
, 73

Data
, 2–3

Data-driven decision-making
, 155–157

Database assessment
, 160–170

Deming cycle
, 56, 57–59

Deming model in process
, 63–65

Denotations
, 122

Descriptive Cataloging of Rare Materials (DCRM-L)
, 107

Dewey Decimal Classification (DDC)
, 139, 183–184

Digital Reference Electronic Warehouse (DREW)
, 36

Digital support services
, 16

Distributed networks
, 38, 47–49

E-Matrix
, 96

E-resources

acquisitions assessment
, 171–172

changing role of academic library technical services
, 155–157

changing user needs
, 159–160

database assessment
, 160–170

future assessment goals
, 173

institution
, 158–159

instruction resource assessment
, 170

management
, 85

new librarian job titles and responsibilities
, 157–158

EBook Reconciliation Database
, 97

eBooks
, 160

EBSCO
, 168

Efficiency and Standards for Article Changes (ESAC)
, 206–207

Electronic Resource Hub
, 92, 97

Electronic resource management (ERM)
, 84–85

Electronic resource management system (ERMS)
, 99–100, 177

Electronic resources
, 13

Electronic Resources Librarian
, 157–158

Electronic Services (ES)
, 73

Emerging standards
, 146

Emerging trends
, 14–15

Entity–relationship model
, 179–180

Exposure training
, 89

Extensible Markup Language (XML)
, 132

Extensible Stylesheet Language (XSL)
, 148

Extensible Stylesheet Language Transformations (XSLT)
, 148

EZproxy access
, 170

Faceted Application of Subject Terminology (FAST)
, 139, 183–184

Facilitate Information Access
, 34–35

Faculty librarian(s)
, 71, 73

workloads
, 71–72

Faculty status

for academic librarians
, 70

for librarians
, 70

Faculty workload guidelines

lessons learned and advice for other libraries
, 79–81

literature review
, 70–72

preliminary scan
, 73

technical services vs. public services work
, 75–76

UA
, 72–79

UL Faculty Council Ad Hoc Committee
, 73–74

UL faculty workload
, 72–79

Filiopietism
, 33–34, 49–50

Film acquisitions
, 214

Fiscal year (FY)
, 198

Florida State University (FSU)
, 197, 200–202

Freedom Collection
, 199–200, 202

Functional Requirements (FR)
, 179

Functional Requirements for Bibliographic Records (FRBR)
, 137

Future assessment goals
, 173

General Systems Theory (GST)
, 36–37

Greater Western Library Alliance (GWLA)
, 205

Offset Task Force
, 208–209

Guiding principles
, 14–17

Heavy industry
, 57

High performance management
, 57–59

Higher education, crisis of
, 32–33

Homogenization
, 33

Humboldtian model
, 32

HyperText Transport Protocol (HTTP)
, 132–133, 181

Inclusion criteria
, 8

Inclusive Description Working Group
, 26

Individual agents
, 37–38

Information literacy instruction (ILI)
, 75–76

Information Technology Initiatives Librarian
, 157–158

Information technology services (ITS)
, 156–157

Institution’s approach
, 109–110

Institutional

identification
, 38

identity
, 44–47

isomorphisms
, 33

Instruction resource assessment
, 170

Integrated library systems (ILSs)
, 84, 149, 183, 188

Integrated Postsecondary Education Data System
, 119

Inter library loan (ILL)
, 194, 197

Interoperable metadata
, 135

Iowa State University (ISU)
, 197, 203

Isomorphism
, 33

Journal of Electronic Resources Librarianship
, 215

Kanopy PDA
, 214

Knowledge transfer
, 89

Language impact
, 120

LBGTQ + creators
, 26

LC Classification (LCC)
, 183–184

LC Name Authority File (LCNAF)
, 183–184

LC Subject Headings (LCSH)
, 183–184

LibApps
, 170

LibGuides
, 170

Librarian attitudes
, 215–216

Librarianship
, 1

Library cataloging. See also Cataloging
, 175–176

bibliographic framework
, 186–187

cataloging mindset to linked data
, 182–184

ILS
, 188

literature review
, 176–178

marked differences
, 184–185

nuanced familiarity
, 178–179

RDF
, 185–186

road to linked data
, 179–180

Library Information Science Abstracts (LISA)
, 36

Library of Congress (LC)
, 39, 133–135, 177, 179–180

Library of Congress Subject Headings (LCSH)
, 133–134

Library of Congress-Program for Cooperative Cataloging Policy Statements (LC-PCC PS)
, 183

Library Reference Model (LRM)
, 137, 180

Library Science Database Library
, 36

Library/libraries. See also University Libraries (UL)
, 56, 120–121, 177

cooperatives
, 179

data
, 133

departments and divisions
, 119

library-based outreach
, 21–22

resources
, 13

scholarship
, 177

technical services operations
, 6

workload
, 73

LibWizard tool
, 170

Licensing models
, 215

Life cycle package management, transformative benefits of
, 100–101

Linked data
, 132–134, 176, 180–182, 187–188

cataloging mindset to
, 182–184

principles
, 176–177

road to
, 179–180

Linked Data for Libraries (LD4L)
, 177–178

Linked Data for Production (LD4P)
, 138

Linked Data for Production Phase 2 (LD4P2)
, 133, 137–138

Linked open data (LOD)
, 177, 182

Linked Open Vocabularies (LOV)
, 187

Los Alamos National Laboratory
, 37

Machine Readable Cataloging (MARC)
, 2, 132

standard
, 156–157

transformation
, 135–137

Machine readable cataloging (MARC)
, 177, 179–181

Madigan Library
, 157–158, 169–170, 172

Mapping workflows
, 59–61

MARC Advisory Committee (MAC)
, 135–136

MarcEdit
, 149

Marginalized voices, increasing access and representation of
, 25–26

Massachusetts Institute of Technology (MIT)
, 42

Materials processing
, 24

Metadata
, 21–23, 41–42, 72

librarians
, 26, 157–158

Metrics
, 119–120, 122

cost
, 122

vocabulary to adding to existing
, 125

Mimetic isomorphism
, 33

Missions
, 8

Monographs model
, 94

National Endowment for Humanities (NEH)
, 104

Nondisclosure agreement (NDA)
, 194–195

Normative isomorphism
, 33

North American Serials Interest Group (NASIG)
, 6

North Carolina State University (NCSU)
, 84, 177

Notation-3 (N3)
, 185

OCLC database
, 123–124, 139, 169, 177, 179

Office of Instructional Technology (OIT)
, 172

Online public access catalogs (OPACs)
, 175–176

Ontology
, 144–145, 184–185

Open access (OA)
, 200

Open educational resources (OER)
, 12

Open Public Access Catalog (OPAC)
, 132

OpenRefine
, 149

Organizational models
, 86–87

Outreach
, 22

authority control as
, 26–27

in libraries
, 21

Oxbridge model
, 32

Oxford English Dictionary (OED)
, 22

Package management
, 84, 87–88, 90

models
, 90

tools and technologies for
, 96–97

Package manager (PM)
, 84

Package owners (POs)
, 90

Patron driven acquisitions (PDA)
, 214

PDSA. See Plan, Do, Check/Study, Act cycle (PDCA cycle)

Penn College NOW (PCNOW)
, 159–160

Pennsylvania College of Technology (PCT)
, 157–158

Plan, Do, Check/Study, Act cycle (PDCA cycle)
, 56–58

Planning and assessment
, 1

Priorities
, 25

Process

improvement
, 59–60

mapping
, 56, 59, 61–65

maps
, 59–60

Productivity
, 124–126

Program for Cooperative Cataloging (PCC)
, 133, 135–137

ProQuest
, 160, 168

Public services (PS)
, 75–76, 126

work
, 75–76

Publish and Read (PAR)
, 207

Publisher negotiations
, 201–203

Purchasing models

findings
, 216–217

literature review
, 214–215

methods
, 215–216

Quality
, 123–124

Read and Publish (RAP)
, 207

Recession
, 32

Recombination
, 37–38

Relevancy ranking
, 9–10

Research and Learning Services (RLS)
, 73

Research libraries, effect on
, 33–34

Resource Description and Access (RDA)
, 140–141, 179–180

RDA-L
, 107

Resource Description Framework (RDF)
, 132–133, 141–142, 181–182, 185–186

Retention, tenure, and promotion (RTP)
, 72

RSMeans data
, 158–159

Schemata, agents with
, 37–38

Scholarly communications
, 16

Scholarly publishing
, 193–194

Science and Technology Library (S&T)
, 73–74

Search engine optimization (SEO)
, 188

Self-organizing networks
, 37–38

Semantic Web
, 133–134, 176–177

Serializations
, 185

Serials crisis
, 206

Serials Data Warehouse
, 97

Serials model
, 90–91

Service creation
, 120

ServiceNow ticketing system
, 97

Simple Protocol and RDF Query Language (SPARQL)
, 132–133, 181–182

Sinopia
, 139

SirsiDynix
, 96

Southern Illinois University
, 196

Strategic change
, 120

Strategic plans
, 6–7

guiding principles
, 14–17

methodology
, 7–10

results
, 10

Streaming video
, 213–214

Subject liaison duties
, 75–76

System evolution
, 37–38

Technical services (TS)
, 1, 2–3, 5–6, 14–15, 56, 120, 126

authority control as outreach
, 26–27

cataloger
, 78–79

changes in
, 209–211

collaborations with public services
, 27–28

effect on
, 34–35

implementation suggestions
, 23–28

increasing access and representation of marginalized voices
, 25–26

inviting feedback straight from public
, 23

librarians
, 70

managed assessment
, 24–25

manager
, 78–79

mental model
, 123

metrics
, 121

metrics and benchmarks
, 72

numbers
, 120

as outreach
, 23

potential outcomes for technical services departments
, 61–63

process
, 23

professionals
, 5–6

professionals
, 17

public-facing mission statements and policies
, 23–24

staff
, 84

staffing and services
, 16–17

tech services in social media realm
, 28

traditional outreach definition and description
, 22

UDC
, 25

user experience
, 15–16

work
, 11, 16

work
, 21–22, 75–76

Technology skills
, 125

Tenure process
, 71

Terminology, observations on
, 41–42

Transformative agreements
, 206–207

Trello
, 96

project board
, 98

Unbundling
, 196–197

Uniform Resource Identifiers (URIs)
, 132–133, 178

using URIs instead of text strings
, 140–141

Uniform Resource Locators (URLs)
, 133–134, 185

University Libraries (UL)
, 70

Faculty Council Ad Hoc Committee
, 73–74

faculty workload
, 72–79

University Libraries Faculty Council (ULFC)
, 73

University of Akron (UA)
, 70, 72–79

considerations
, 74–75

guidelines
, 76–79

university rules
, 74

University of California Transformative Model (UC Transformative Model)
, 207

University of Missouri (MU)
, 197, 201

Usability
, 125–126

User-driven cataloging (UDC)
, 25

Virtual International Authorities File (VIAF)
, 139, 183–184, 187

Virtual Resources Team
, 172

Virtual Resources Wiki (VR Wiki)
, 165

Visions
, 8

Vocabulary
, 184–185

changes
, 126

West Virginia University (WVU)
, 197

Wiley unbundling
, 198

Words
, 122

Work, expression, manifestation, and item (WEMI)
, 186

Work management
, 87–88

Workflow(s)
, 2, 91–95

acquire
, 92, 94, 96

administer
, 92, 95–97

process mapping
, 56

providing access
, 92, 95–96

providing support/evaluate monitor
, 93–95, 97

support
, 99–100

Working Group on the Future of Bibliographic Control
, 39

World Wide Web
, 182

World Wide Web Consortium (W3C)
, 184–185