More than Meets the Eye: Technical Services Work as Outreach

Abstract

Outreach in libraries has traditionally been considered the realm of public services, where librarians interact one-on-one with our patrons at the reference desk, run social media accounts, and other activities of a similar vein. In today's evolving library world, it is time to challenge outreach in its traditional sense and consider technical services work and its associated duties as outreach. This article delves into technical services work (including cataloging, archival processing, shelf maintenance, etc.) and how the results (bibliographic records, metadata, authority control etc.) are in themselves outreach.

Citation

Buccicone, W.A. and Leaman, K.B. (2021), "More than Meets the Eye: Technical Services Work as Outreach", Hines, S.S. (Ed.) Technical Services in the 21st Century (Advances in Library Administration and Organization, Vol. 42), Emerald Publishing Limited, Leeds, pp. 21-29. https://doi.org/10.1108/S0732-067120210000042004