The research takes an approach that has never before been attempted, either in scope or depth of analysis. The conclusions may not make comfortable reading for practitioners, but they offer an agenda for new ways of thinking about how public institutions must change to sustain their strategic fit in a digital future.
Batt, C. (2016), "New Approaches to Digital Strategy in the 21st Century", Innovation in Libraries and Information Services (Advances in Library Administration and Organization, Vol. 35), Emerald Group Publishing Limited, pp. 289-311. https://doi.org/10.1108/S0732-067120160000035020Download as .RIS
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